Chris Donais Email & Phone Number

Jersey City, New Jersey, United States

Boston, Massachusetts, United States

• Managed a team of 10 data scientists and software engineers, driving innovation with generative AI models. Implemented amonthly feedback loop with key clients for user research, utilizing structured interviews and NPS.
• Implemented an AI algorithm to identify and correct missing or incorrect items in restaurant feedback, boosting food deliveryrevenue by up to 25%.
• … Show more
• Orchestrated improvements in model processing efficiency, reducing operational costs by 90% and saving $200K annually.
• Led cross-functional teams to develop an ML model that quantifies the ROI of customer experience enhancements, increasingrevenue for clients by thousands of dollars monthly per store.
• Spearheaded the adoption of emerging technologies, including integrating open-source LLMs, setting a new industry standardfor customer experience and industry benchmarking analysis.

Boston, Massachusetts, United States

• Karat specializes in providing fair and objective interviews for software engineers. As a contractor, I perform technical interviews for software engineering and data analytics candidates for roles at various companies.
• Ask domain-specific questions on topics including algorithms, android, iOS, software design, and general knowledge.
• Assess capabilities by providing coding challenges that get progressively harder.
• QA interviews conducted by… Show more Karat specializes in providing fair and objective interviews for software engineers. As a contractor, I perform technical interviews for software engineering and data analytics.
• QA interviews conducted by other interview engineers to ensure consistency and correctness. Show less

Cambridge, Massachusetts, United States

SmarterTravel is a digital marketing company focused on third-party email and a premium source of information on how, where, and when to travel for 7M+ US customers. In this role, I was promoted to oversee all daily business operations for this digital marketing company and premium source of information on how, where, and when to travel for US customers. I.

Greater Boston

In this role, I supervised, mentored, and led a team of 6 Data Analysts, leading the team to boost top-line revenue by 50% in < 3 months of hire and produced 95% CAGR during tenure. This team was focused on third-party email and digital marketing for our clients.

Greater Boston Area

• Supervised team of 10 globally dispersed Sales Representatives; managed sales, product evaluations, and proof of concepts. Mentored and trained new-hire employees in Skyhook's full range of products. Priced and sold.
• Performed analytics with terabytes of location data to provide unique insights to our clients about characteristics and behaviors of their customers and competitors, including A/B testing for… Show more Supervised team.
• Performed analytics with terabytes of location data to provide unique insights to our clients about characteristics and behaviors of their customers and competitors, including A/B testing for advertising campaigns and.
• Developed concepts for new business verticals, including profitable entries in both airline and major league sports industries.
• Designed data analysis tools to review incoming sources, which ultimately saved company $50,000+ per month.
• Created engaging, data-driven marketing content and white papers based on sound data analysis and research.

Greater Boston Area

• Designed the Sales Engineering workflow and developed the internal processes between the Sales, Engineering, Product, and Sales Engineering teams.
• Integrated tools to increase and ease communication between Engineering, Sales, Marketing, and Product.
• Designed and developed the customer evaluation and integration processes on all product lines, decreasing time from initial prospect outreach to integrated client
• Drove the closing of sales by communicating directly with prospects… Show more
• Drove the closing of sales by communicating directly with prospects on all technical information and by performing evaluations of our products
• Led the Sales Engineering to become the go-to and trusted source of information from Sales, Product, and Engineering Show less

Cohoes, NY

• Designed, developed, and tested custom software solutions for highly customized manufacturing robots in LabVIEW programming environment
• Developed new software architecture and HMI for plugins for our universal software solution­ Decreased concept-to-implementation time for each plugin from 3 months to 1 month­ Increased memory and speed efficiency, as.
• Developed new tools for testing developed solutions­ Decreased testing time for new… Show more
• Developed new tools for testing developed solutions­ Decreased testing time for new software implementations from 3 weeks to 1 week­ Increased accuracy and confidence in software testing
• Performed QA on new software solutions
• Wrote “tech notes” and documentation for many of our new applications Show less

Rotterdam, NY

• Lead Engineer for Automated Capacitor Test System (ACTS) and Generator Test Stand (GTS) projects­ Led design of hardware specifications and circuitry­ Led software specifications and implementation­ Ensured compliance.
• Performed power system and… Show more
• Performed power system and electrical grounding studies
• Developed customized solutions for power system applications
• Completed General Electric’s Industrial Field Engineering Program (FEP) on Power Systems, Drives, and Controls.
• Above & Beyond Bronze Award for External Focus for performance on two large projects

Master Of Business Administration (Mba), Entrepreneurship/Entrepreneurial Studies, International Business, 3.92

Concentrations in Technology Entrepreneurship and International Business.

Master'S Of Science, Electrical Engineering

Activities and Societies: IGERT, Tau Beta Pi, Eta Kappa Nu, Cross Country, Track and Field IGERT Fellow

Bachelor'S Of Science, Electrical Engineering, 3.81

Activities and Societies: Tau Beta Pi, Eta Kappa Nu, Cross Country, Track and Field Summa Cum Laude Psychology Minor

Education record

Activities and Societies: Cross Country, Indoor Track, Outdoor Track