Christopher Doolin Email & Phone Number

Us

Lead a complex enterprise architecture, development and infrastructure environment, as strategic direction and vision for the entire Infrastructure and Technology platform from a security and cyber perspective. Direct a collaborative and highly technical group around technical planning and process improvement to improve the operational support of the business. Manage a team of 45 reports - 8 direct reports with a 16MM OPEX/CAPEX budget.• Provide leadership and direction to a diverse team of technical specialists, including Network, Infrastructure, Cybersecurity, Database, Automation DevOps, Application Development and Cloud Computing leadership, resulting in streamlined operations and the delivery of tailored customer solutions.• Oversee the process of driving innovation by identifying, evaluating and recommending technology, as well as advances around cyber security and compliance, which align with the vision of the organization.• Exhibited excellence in handling audit and budget activities within the organization. Developed and implemented robust audit practices, including SOX, PCI, SOC-I, SOC- II, GDPR and GLBA, ensuring compliance with industry standards and boosting financial resources.• Spearheaded the development and execution of an all-encompassing Cybersecurity program. Through this initiative, the company's digital infrastructure was strengthened, effectively protecting against potential threats, and guaranteeing the confidentiality and integrity of critical data.

Us

Oversee and deliver top-tier technical support to both external and internal customers, encompassing various domains, such as customer support, SaaS, Cloud, Network, Infrastructure, database, telecom, and cybersecurity support. Direct high-performing team of 15+ technical experts, strategically focusing on customer solutions operating with a budget of 9MM. Head business and technology partnerships to redesign processes and align them with business needs. • Provided leadership and direction to a diverse team of technical specialists, including Network, Infrastructure, Cybersecurity, Database, Automation DevOps, and Cloud Computing experts, resulting in streamlined operations and the delivery of tailored customer solutions.• Exhibited excellence in handling audit and budget activities within the organization. Developed and implemented robust audit practices, including PCI, SOC-I, SOX and GLBA, ensuring compliance with industry standards and boosting financial resources.• Spearheaded the development and execution of an all-encompassing Cybersecurity program. Through this initiative, the company's digital infrastructure was strengthened, effectively protecting against potential threats, and guaranteeing the confidentiality and integrity of critical data.

Tulsa, Oklahoma, Us

Championed world-class technical and ran services technology in the retail, energy, c-store, hospitality, and QSR sectors. Administered exceptional services in areas such as Network, Infrastructure, Application Support, IoT, Digital Signage, and Cybersecurity. Led a team of 46 direct and indirect reports, operating with a budget of 12MM.• Empowered a team of over 30 engineers nationwide, focusing on Network, Infrastructure, Automation DevOPS, Cyber, Digital Signage, and Cloud Computing Infrastructure. This strategic approach resulted in the development of customized customer solutions and services.• Streamlined a best practice procedure that standardized the development and deployment process for customer solutions, services, and products, securing consistency and efficiency within the engineering staff.• Showed exceptional financial acumen by reducing overall costs and operational spend within the department by 25% annually. This achievement was accomplished through the implementation of analytics, which improved system development, service delivery, and resource allocation.• Consolidated an extensive security program supporting over 300 PCI customers, maintaining a level 1 PCI service provider program. This dedication to security and compliance guaranteed the protection of sensitive information for all clients, instilling confidence in the company's services.

Tulsa, Oklahoma, Us

Helm the design and delivery of managed services technology tailored for retail, energy, c-store, hospitality, and QSR sectors, encompassing Network engineering, Application Support, Telecom, DevOPS, Automation, Digital Signage, and Cybersecurity offerings. Supervised 32 direct and indirect reports and operated with an OPEX budget of 8MM. Oversaw engineering infrastructures deployed for SageNet's customer base and maintain product suite supporting over 400 customers. Guided a team of 30+ engineers across the country, focused on developing customer-centric solutions.• Overhauled the transformation of the organization from a network connectivity solutions provider to a managed services provider, catering to the specific needs of the retail industry. This shift involved the implementation of data center and cloud-based solutions to enhance service offerings.• Accelerated a best practice procedure to streamline the development and deployment process of customer solutions, services, and products, improving operational efficiency and consistency within the engineering staff.• Strengthened the direction and management of the engineering team to support over 400 customers with managed network and security services, digital signage, and customer VSAT solutions.

Tulsa, Oklahoma, Us

Directed the design, implementation, and delivery of IT infrastructure and network services. Headed processes, systems, resources, and vendor relations. Monitored 62 direct and indirect reports with an OPEX budget of 22MM. Fostered operational efficiency, implemented cloud-based solutions for key application services, and cultivated a high-performing IT team focused on precise communication of strategy throughout project lifecycles.• Leveraged business and technology partnerships to redesign processes, aligning them with business needs and establishing an application delivery roadmap yielding optimized operations and streamlined workflows.• Capitalized an efficient operational model across the organization, evaluating and implementing a cloud-based solution for critical application services, including key applications, monitoring, development, and business continuity/disaster recovery (BC/DR) services.• Instituted a high-performing IT team that excelled in delivering, reporting, and mitigating risks for strategic priorities. Through precise communication of strategy throughout the project life cycle, the team warranted seamless execution of IT initiatives.• Aligned with leadership teams to deliver and communicate IT strategy across the organization, successfully reducing operating costs by 24% year over year.

Oklahoma City, Oklahoma, Us

Administered the Infrastructure, Network, and Telecom team, head all server, storage, telecom, telephony, SCADA, and network infrastructure in support of a large and geographically dispersed domestically located WAN infrastructure. Helmed 26 direct and indirect reports and operated a 8MM budget.• Optimized concurrent enterprise system projects and strategic implementation plans aimed at corporate improvements. This included launching a range of internal, offshore, and cloud-based solutions, enhancing the company's operational efficiency and technological capabilities.• Devised the initiative to deliver comprehensive monitoring and alerting systems for server, network, security, and application infrastructure. This proactive approach ensured timely identification and resolution of potential issues, minimizing downtime and optimizing system performance.• Took ownership of the network, server, and database infrastructure, ensuring that the organization had a reliable and robust IT foundation to support its operations.• Established a state-of-the-art NOC facility, providing 24x7 infrastructure support to the entire company, enhancing infrastructure reliability and responsiveness to critical incidents.• Championed business metrics for leadership team and established a governance process that allowed for strategic expansion across the organization. These efforts facilitated informed decision-making and provided a clear path for the company's overall development.Manager of Infrastructure, Samson Oil & Gas Company, Tulsa, OK

Tulsa, Ok, Us

Managed the WAN and Telecom team, which included all telecom, telephony, SCADA, and network infrastructure. Led the design team within Samson that reengineered the corporate WAN infrastructure to provide 38 geographically disperse locations with voice, video, and data services. • Managed all network and server services throughout the Samson locations and production site locations.• Supported all internal enterprise applications and cloud services• Oversaw the IP Surveillance infrastructure, which includes over 300 cameras at various district and field locations. • Maintained all Cellular and Satellite services throughout the organization. • Directed the design and process flow of all IP Telephony projects from beginning to completion.

Bachelor In Computer Science, Science

Master Of Science In Telecommunications Management, Science

Associate Of Science - As, Computer Programming