•Extensive experience of change and project management and highly efficient in the development and management of processes and documents required to successful manage projects. Example project themes to date have included product development, marketing and supplier reviews.•Ensure regular liaison with multiple stakeholders throughout the organisation, service providers and customers utilising a number of different communication tools including email, one to one meetings and attendance at team meetings.•Manage a team of direct reports, which involves setting professional development plans, undertaking career conversations and regular performance reviews.•Oversee the management of day to day team activities such as resource planning, procedure management and production of management information for senior staff.•Work with key client relationship managers to promote QBE`s award winning service to win new business. This involves client presentations and on going client management to ensure customer satisfaction. I currently manage relationships with a number of corporate customers, including Virgin Atlantic, Easyjet, and Superdrug•Product and Process Development continually working with internal/external stakeholders to evolve and develop the service.•Supplier Management involving supporting and reviewing KPI’s and SLA’s and ensuring they are being met through audit and regular review meetings.

•Developed and implemented the new condition management programme in the borough of Southwark to deliver both one to one support and group sessions to help clients overcome their health barriers. This was achieved by identification of appropriate external services, internal provision and developing tools that help health professionals produce actions plans, ensuring a client-focused measurable approach.• Provided one to one support to clients in order to overcome perceived health barriers to return to work. This is achieved by identification of appropriate external services, internal provision and developing agreed actions plans to provide a client focused approach to improving their health. • Use a variety of different treatment techniques to bring about health changes including cognitive behavioural therapy, education and exercise.• Deliver weekly and monthly workshop to provide a holistic approach to helping individuals improve their health including The Good Sleep Guide, Pilates and Motivational Strategies.• Developed local partnership with the PCT and councils, which led to the sharing of best practice and the deliver of Expert Patient Programme, Healthy Eating by PCT dieticians and Health MOT in house. • Conducted a 8,000 word research report titled “Pathways to Work-Where are we now?”, which evaluated the current performance and evidence available regarding this government initiative.

•Provided Occupational and Musculoskeletal Physiotherapy to Nestle UK employers - Three main areas Long Term Sick and Disability Return to Work Programme (LTSD), Work Conditioning Programme and Traditional Musculoskeletal/Occupational Physiotherapy.•Member of an innovative team - Nestle Prevention of Injuries Taskforce: That was working towards developing new strategies to preventive injuries and improve the health of Nestle employees at work.