Continued the responsibilities of the same position with the previous employer (WDT) following company acquisition. Additionally:• Designed, implemented and oversaw smooth inter-operation of systems and databases during the transitional period and ensured their successful merger• Provided internal operations and systems expertise and advice during the transition• Designed, implemented and executed various systems adjustments in order to align World Discount Telecommunications processes with Master Call Connections standards• Designed and implemented an automated reporting system with scheduled reports emailing capabilities• Created and maintained an array of software tools and applications - ranging from simple terminal based automation tools through GUI-based database clients to web based applications• Designed and implemented a web application to access legacy databases using HTML, CSS, JavaScriptand Java

• Taking charge of identifying company software needs and designing, developing, deploying, upgrading and maintaining data driven software applications for internal use, to best suit the organization's needs• Assuming responsibility for maintaining data and structure of company databases of more than 100,000 customers and over 12 million call records• Communicating and collaborating with other individuals and groups (various business units within organization and outside vendors) on variety of projects, ranging from accounting and regulatory financial reporting, through billing to marketing initiatives• Implementing new service offerings into company software• Highly independent in prioritizing tasks and deciding the best approaches to solving problems at hand• Providing decision makers with necessary expertise, analysis and recommendations• Created and ran a wide range of reports based on information from company databases• Successfully integrated taxation web service solution into company's billing software by redesigning and substantially upgrading the billing procedure• Designed and implemented an automated fraud early detection system• Created a set of Java-based automation tools utilizing SQL statements to access and manipulate data in various databases, with Linux shell scripts providing additional functionality• Participated in design and implementation of a custom CRM solution• Created numerous other applications, systems and modules that reduced human error, decreased need for labor, resulted in shorter processing times and increased employee productivity throughout the organization (e. g. a past due payments collection management system, employee sales commissions and performance tracking systems)• Automated a number of processes, resulting in further efficiency increases (e. g. automatically suspending and resuming customers' services based on receipt of past due payments, automatically expiring accounts based on inactivity time)