Chris Ebert Email & Phone Number

Oklahoma City, OK, US

Oklahoma City, Oklahoma, United States

• Communicated with customers to holistically understand their needs and deliver appropriate solutions with a positive attitude.
• Worked across departments to deliver top-tier service to each customer that enters the store to encourage relationship building and repeat customers.
• Drove visual sales by working closely with store leaders to create customer-centric designs and promotions.

Oklahoma City, Oklahoma, United States

• Developed quality improvement plans, policies and operational guidelines to align with Center for Disease Control regulations and maintain accreditation.
• Evaluated current company policies to identify inefficiencies and reduce overhead cost and employee turnover.
• Implemented new policies and procedures aimed at meeting the needs of the business by working with leaders across the organization.

Oklahoma City, Oklahoma, United States

• Balanced employee availability, customer schedules, and maximum load levels when scheduling aircraft modifications and modernization on over ten military aircrafts.
• Provided detailed technical and operational direction to engineering team tasked with delivering aircrafts to international Air Force clients.
• Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.

Oklahoma City, Oklahoma, United States

• Organized and managed program development from conception through successful execution by collaborating cross-functionally across the payroll organization.
• Addressed and resolved technical, financial, and operational concerns by working with team members and directors to address customer concerns.
• Worked alongside senior leaders to develop employee-based programs including new hire training, high school internship program and new service offerings for clients.

Oklahoma City, Oklahoma, United States

• Answered multi-line phone system, routing calls, delivering messages to staff to address client concerns.
• Developed, implemented, and managed employee onboarding process from job offer through the end of the employees first year based on building meaningful relationships and knowledge to increase retention.
• Coordinated and documented departmental meetings aimed at addressing concerns of senior leaders and customers of the Client Services department.

Norman, Oklahoma, United States

• Collaborated with team members to deliver superb service to customers on a timely basis in order to drive customer satisfaction and meet daily goals as communicated through management.
• Worked with management to drive sales on particular products as directed by corporate strategy.
• Maintained a clean and efficient environment by proactively addressing any concerns about the integrity of the restaurant and promoting high standards of service.

Norman, Oklahoma, United States

• Counseled five student leaders as they lead a team of students to create novel events with high production value.
• Managed administrative logistics of events planning including budgeting, event space booking, compliance management and event promotion.
• Supported entire Student Affairs department by providing ancillary support at multiple events a week to ensure success and safe execution.

Norman, Oklahoma, United States

• Delivered supportive and knowledgeable guidance to students with event planning, volunteerism, or student leadership aspirations
• Supported the execution of events hosted by multicultural student organizations by managing building calendar, managing building operations, assisting in set up and tear down, and assisting with any issues that may.
• Assisted campus administration on a wide variety of events across campus as requested through my supervisor ranging from Gender and Equality, Residence Life, Greek Life, Multicultural Student Organizations, Student.

Master Of Arts - Ma, Human Resources Studies

Bachelor Of Arts - Ba, Sociology

Bachelor Of Arts - Ba, Public Service

High School Diploma