Chris Ecklund Email & Phone Number

Lewisville, Texas, United States

Lewisville, Texas, United States

• Integration of Shiphero for all client accounts
• Maintained clear and consistent client communication to ensure needs were met
• Preparation and replenishment of products for Amazon FBA
• Deployed and maintained computers, scanners, & printers for 24 fulfillment stations

Irving, Texas, United States

• Designed and maintained Shopify storefronts for 8+ clients
• Integrated storefronts with 3rd-party ERP systems including WithoutWire & Netsuite
• Managed inventory additions and updates based on client requests
• Maximized SEO results for all clients

Irving, Texas, United States

• Extensive inventory management across 16 individual stores
• Managed team of four full time employees plus temporary employees during peak time
• Coordinated Shopify integration to Shipstation for orders
• Utilized OrderDesk to maintain accurate inventory counts
• Fulfillment of 7,000+ orders per month at 85-100 orders per hour per employee
• Deployed scan-to-verify process for individual items

Dallas, Texas, United States

• Maintained a record of all warranty claims submitted, returned, rejected, or paid & their current status
• Maintained a minimum warranty claims acceptance rate of 95%
• Ensured compliance with dealership and manufacturer standards including support documentation
• Audited hours earned by technicians against operations performed

Fort Worth, Texas

• Batch printing and program customization for FedEx Ship Manager; networked printer per department
• Responsible for multi-device deployments to field employees (500+)
• Frequent testing and software repair of Android smartphones including Samsung & LG
• Implemented new barcode labeling system for all devices
• Salesforce.com used for inventory tracking and updating workflow
• Instructed team on how to create individual views in Salesforce for any given equipment category

Dallas, Texas

• Extensive use of software for service writing of new and pre-owned vehicles
• Communication with various departments to expedite service to clients
• Managed team of four make-ready staff including scheduling, training, and developing new, more efficient processes
• Scheduled deliveries of vehicles and coordinated with finance department
• Supervised implementation of system to streamline pre-owned service processes
• Updated website including pictures and accurate descriptions of vehicles on weekly basis