Chris Eckman Email & Phone Number

Maineville, Oh, Us

Us

Us

Charlotte, Nc, Us

universe designer UDT/IDTWebI 4.3meta datadata modelingdata architectureSSIS packagesstored procedurescaboodle DMCEpic clarity/caboodleclinical data HB/PB Data

Dayton, Oh, Us

universe designer, meta data, data modeling, data architecture

Baltimore, Md, Us

➢ Responsible as a clarity report writer, providing internal and external users clarity and reporting workbench reports.❖ Designed Stored procedures to produce hourly census counts❖ Created workflow documentation for Admissions to discharge process❖ Reviewed existing HB and ADT dashboards for real-time effectiveness❖ Manage HB Compliance Data warehouse (SAP Universe)

Los Angeles, Ca, Us

Responsible for working with clients through all stages of the client engagement process to help define problems and issues. Completes assigned functions as stated in engagement proposals or other statements of work and maintains satisfactory client relationships that encourage client retention and generation of new business.❖ Designed and developed OLAP Cubes for HB and PB❖ Created custom stored procedures maximizing ETL run times for HNO notes, TDL tran and HSP Tran❖ Served as primary point of internal code optimization resource ❖ Built SQL code and cross reference tables for UHC data integration❖ Reviewed and converted legacy SaaS code for existing patient census portal❖ Served as primary reporting resource when need arose for timely, accurate reports due to accreditation or compliance matters or visits. ❖ Gathered, reviewed, and summarized information needed to determine solutions for client problems; created possible solutions; and presented recommendations to the client.❖ Understood and communicated engagement objectives internally and to the client to include both overall engagement goals and specific consultant objectives.❖ Participated in internal kickoff meetings; articulate engagement objectives and consultant responsibilities.❖ Documented report development, validation, and changes to ensure effective long-term report and extract usefulness and maintenance.❖ Oversaw testing and report revisions to ensure existing revenue cycle reports, extracts, and Data Warehouse projects continued to function after Epic 2010/2014 and other iterative upgrades. ❖ Participated in internal Caboodle validation sessions and configuration team.

Us

Designed and developed 4 Business Object universes for end user self-service, including scheduling center auditing and patient tracking and ED/inpatient patient flow. ❖ Served as primary reporting resource when need arose for timely, accurate reports due to accreditation or compliance matters or visits. ❖ Gathered, reviewed, and summarized information needed to determine solutions for client problems; created possible solutions; and presented recommendations to the client.❖ Developed plans to assist clients with problem solving and gain client commitment to the plans.❖ Understood and communicated engagement objectives internally and to the client to include both overall engagement goals and specific consultant objectives.❖ Built reports and extracts from various Clarity modules, specializing in revenue cycle applications, using Crystal Reports, Oracle SQL Server query tools, Business Objects tools, Reporting Workbench.❖ Converted certain Epic-provided reports to use SQL views or stored procedures to improve report performance and reduce server loads.❖ Documented report development, validation, and changes to ensure effective long-term report and extract usefulness and maintenance.❖ Trained users on effective Business Objects InfoView usage. ❖ Oversaw testing and report revisions to ensure existing revenue cycle reports, extracts, and Data Warehouse projects continued to function after Epic 2010/2012 and other iterative upgrades.

Stamford, Ct, Us

Work closely with Regional Data Center staff to resolve issues quickly *Troubleshooting and resolving Network Connection and VoIP issues *Quickly recognize network issues and open ticket to facilitate quick resolution *Determine if there may be common problems in the same HUB *Managing Spam and other Security related issues.*Created and ran crystal reports in Remedy

Mason, Oh, Us

Answering inbound Help Desk calls *Managing a large volume of calls, monitoring the phone queue to ensure users experience short hold time 10,000 + users*Troubleshooting and resolving Hardware and Software issues *Add/Remove and Update user profiles in Active Directory*Created and ran custom Access reports for ticket metrics

Richfield, Minnesota, Us

Analyze and determine hardware/software issue *Troubleshooting and resolving Hardware/Software issues *Repair / upgrade system in a timely manor