Keyholder / Customer Assistant
The Cookie Box
Belfast, United Kingdom
At the age of 16, I began employment at The Cookie Box. This is where I founded and developed my most fundamental and employable skills. Working in the food industry and in customer services, I began using the tills, baking cookies, making milkshakes for customers, which led to the development of my interpersonal and communication skills, team working and time management skills, along with basic food hygiene and health and safety awareness. I have always been an enthusiastic, driven and motivated individual, showing initiative, determination and entrepreneurship which led to me achieving keyholder status across 3 branches throughout Belfast. As I became a keyholder, I was entrusted with opening and closing stores, working alone and taking on many managerial tasks such as; the training and mentoring of new staff and managing the banking and daily finance. From the ages of 16-20, I worked with the Cookie Box as it flourished from one store to seven stores which has given me a very close insight into business development and growth, which resulted in my current strong aptitude and interest in the modern business world.