Chris C Ejiofor Email & Phone Number

Enugu South, Enugu State, Nigeria

IT Hardware Support ·IT Service Delivery and Management · Customer Relationship Management (CRM) · Help Desk Support · Hardware · Technical Support ·Azure · Analytical Skills · Microsoft Office · ITIL· Windows security patch interventions, supporting enterprise-managed Supervise and manage Support team Engineers in the region to ensure escalation-free Operation.  Configuration and deployment of SIM registration devices to align with NCC provision. Oversee the day-to-day operation of both the EUS and VENDORS in the region Ensure reported issues are followed up end to end till resolution Endure that issues are resolved within the agreed SLA Windows administration and support OS deployment and management Installation and configuration of computers for users in the enterprise. Optimization of system performance for users. Router configuration and troubleshooting Liaise with the SROs to identify and resolve Sim registration issues in the region. Proactive engagement of all the Store managers in to region to identify issues and resolve them Fault logging and resolution

Enugu, Enugu, Nigeria

Primarily provide end-user IT support activities for all 9mobile systems and devices cut across 4 Eastern States (Enugu,Imo,Anambra, and Ebonyi)

Install and configure systemsDevelop and maintain installation and configuration procedures.Contribute to and maintain system standards.Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.