Chris Eley Email & Phone Number

Effingham, Il, Us

Leading technical teams and efforts throughout the bank across our customer, employee, and vendor/partner domains.Current focuses:- AI/GPT tools and adoption and proof of concepts- Data integration strategies (ETL, API, etc.)- Custom development (various dev languages focusing on internal/external APIs)- High performant data warehouse strategies- Data visualization (implementation, adoption, solutioning)- Salesforce and Financial Services Cloud (adoption, solution design/build, implementation)- Automation expansion (UiPath, GPTs, workflow tools)- Banking as a Service (BaaS) technical builds and partnerships with FinTechs

Effingham, Il, Us

Lead development of data products and services strategies. Partner with key stakeholders to drive implementation of product/service roadmaps. Deliver enterprise transformational programs through entire lifecycle. Collaborate across departments and functions to deliver high quality products, including reporting, integration, and change management solutions. Prioritize backlog, story grooming, and Agile team leadership. Develop and oversee communication, data culture, and change management strategies, roadmaps, and implementation.Key Roles and Responsibilities:►Introduced Agile development to the entire organization. Presented and pitched Agile to leadership and implemented Agile best practices throughout the organization.►Expanded technology partnerships and introduced new technologies, including client portals, custom development, Salesforce suite of tools, and API development.►Implemented product ownership and worked with the IT executive to build out the product owner program and receive executive buy in.

Maryland Heights, Missouri, Us

Delivered strategic project outcomes within sales, marketing, and business development. Led, developed, and trained team members. Served as a client advisor and drove client service improvement initiatives. Monitored progress of largescale projects, processes, and programs. Removed obstacles and ensured project managers had necessary tools and guidance to successfully execute programs and projects. Provided best practices and oversight on projects, stories, and requests. Led projects and planning for social media marketing, contract discovery, partner management integration, and external portal access. Managed 10 direct reports and a budget of $5 million.Key Roles and Responsibilities:►Seamlessly migrated over 4,000 users to Salesforce Lightning, which reported and helped drive $10 billion in revenue per year. Set up a unique licensing agreement with Salesforce that reduced costs by 25% on a $4 million-per-year contract.►Oversaw Service Cloud revamp, migration to Wave Analytics, website and mobile redesign, and Marketing Cloud implementation.►Redesigned the corporate website and added Google Analytics metrics to better discover opportunities within the existing customer base.►Part of a leadership team that implemented Agile development and product ownership to over 300 IT technologists and established seven product owners.►Developed Agile velocity, burndown, and delivery metrics to forecast work to stakeholders, which resulted in reduced churn.►Negotiated a new Salesforce licensing model that saved over $5 million in contract savings.

Maryland Heights, Missouri, Us

Analyzed, improved, modeled, and documented processes. Gathered requirements, created proof of concepts, and developed innovative solutions. Managed an annual budget of $250K. Met weekly with director and executive stakeholders to discuss product strategy, vision, and prioritization. Served as the Agile coach, implementing best practices and efficiencies, managing daily scrum meetings and task assignments, grooming backlog/stories, prioritizing, and managing milestones and team metrics.Key Roles and Responsibilities:►Reduced support tickets by 15% YoY.►Established data quality services that reduced costs by $750,000 per year and achieved a 99.92% tax address verification success rate.►Led a data governance program development and implementation that initiated the transition to a master data management (MDM) platform.►Designed and implemented a fraud order detection algorithm and reporting process with an estimated ROI of $300,000 per year.

Effingham, Il, Us

Managed development and execution of project deliverables. Functioned as partner/liaison between business units, technology vendors, and internal departments. Worked as a developer, analyst, and engineer supporting the Merchant Services department. Identified, escalated, and monitored project issues through resolution. Implemented and maintained software, custom reporting, and dashboards.Key Roles and Responsibilities:►Developed and managed the application change control process.►Introduced Salesforce to an organization of over 100 employees. Implemented Salesforce and Tableau on the Sales team.

St Paul, Mn, Us

Worked as Tier II engineer in Patterson's digital department which specializes in digital x-ray equipment and software support for both dental and veterinary offices all across the country. Organized and managed test sites for various vendors. Worked with office staff, office managers, doctors, territory representatives, Patterson technicians and vendors on various issues including support, installation, integrations, and sales calls.

Marion, Illinois, Us

Worked in southern Illinois as territorial sales representative with responsibility for multiple sales accounts. Completed sales and management training. Acquired skills include; professional sales experience, professional communication ability with all levels of management, and inventory management.

Leadership, Aba Stonier Graduate School Of Banking

Masters, Mba (Technology Focus)

Bachelor Of Science, Finance