Chris E. Email & Phone Number

Des Plaines, IL, US

Chicago, Illinois, United States

• Developed and Implemented Automation Script: Streamlined laptop imaging and setup by automating tasks such as device renaming, power settings configuration, hardware checks, domain joining, and software installations.
• Supported Virtual Machines and Thin Clients: Ensured smooth operation and provided technical assistance for virtual machines and thin clients.
• Created Network Drive Mapping Script: Developed a script that automates drive mapping and auto-deletes after execution, improving process efficiency.
• Administered Print Server: Managed the print server for the Chicago office branch, including installing and updating drivers for printers and copiers, and troubleshooting issues.
• Maintained Personal Records: Managed records of laptop loaners, Wi-Fi hotspots, and thin client IP addresses for future reference.
• Resolved Technical Issues: Addressed Cisco VoIP phone registration issues and phone voicemail activation problems, ensuring uninterrupted communication and efficient problem resolution.

Bolingbrook, Illinois, United States

• Key Role in Nationwide V19 POS Deployment: Ensured seamless nightly operations and successful project completion within a 3 to 4-month timeframe across all locations.
• Coordinated Nightly Operations: Assisted on-site technicians with hardware setup, including POS registers, printers, and mobile POS devices across different time zones.
• Managed Deployments: Oversaw deployments for two stores per night, ensuring consistent support and execution.
• Performed Software Upgrades and Installations: Ensured all systems were up-to-date and functioning correctly.
• Troubleshot and Resolved Issues: Addressed hardware and software problems, minimizing downtime and ensuring store readiness.
• Trained Store Managers: Provided support and training on new POS, Verifone and mobile POS devices systems for smooth technology transitions.

Niles, Illinois, United States

• Managed POS Systems and Deployed New Technologies: Utilized virtual machine technologies for smooth POS operations, integrated and configured new hardware, and resolved issues to enhance transaction accuracy. Supported.
• Administered IT Infrastructure: Managed servers, network devices, and workstations, ensuring optimal performance and availability despite aging hardware.
• Implemented Maintenance Schedule: Reduced unplanned outages and ensured system reliability through proactive maintenance of virtualized POS systems.
• Documented Processes and Configurations: Created a knowledge base to streamline troubleshooting and support.
• Acted as Primary IT Contact: Delivered prompt solutions for IT-related issues to ensure business continuity.

Chicago, Illinois, United States

• Led IT System Modernization and Virtual Desktop Infrastructure: Spearheaded the transition from physical computers to virtual desktops using Windows Server Hyper-V, consolidating management from a single server..
• Implemented Secure VPN and Server Solutions: Designed and set up a VPN for secure transmission of patient documents and deployed server solutions using Windows Server RAS, enhancing data security and real-time access.
• Enhanced Technical Support and Promoted Technology Adoption: Provided high-quality technical support, managed data migrations, backups, and recoveries. Integrated mobile health technologies and transitioned from.
• Ensured Regulatory Compliance and Staff Training: Conducted cybersecurity assessments to ensure HIPAA compliance, safeguarded patient information, and provided regular training on technology use and cybersecurity best.

Bachelor Of Science - Bs, Computer Engineering

Ccna

Soc Level 1