• Drawing up confirmations of transactions processed in the systems (FX Spot, FX Forward, Vanilla Option, Precious Metals, NDF, Money Market) using the appropriate contractual models• Ensuring the reconciliation of confirmations in the automatic matching tool and/or within the transaction reconciliation platforms with a special emphasis on the management of discrepancies to meet regulatory deadlines• Clarifying and resolving discrepancies alongside Middle Office / Front Office through the activation of the required escalation and alert process• Identifying areas that need operation improvement namely risk deduction, automation, and operational processes strengthening

• Scrutinised market trends and factors likely to impact FX rates• Reviewed and filtered Economic calendar for important events and releases that affect the price of foreign currencies• Developed trading strategies in order to make informed decisions about when to enter or exit trades• Maintained accurate records of the trades and therefore track their performance to make informed decisions about future trades

• Gained a thorough understanding of technical analysis through the inspection of structured products via the Volume profile, Price ladder, and the Footprint• Reviewed the execution process of buy and sell orders on the Trading Technologies (TT) platform• Researched and analysed economic data, market news and other factors that could impact the price of future contracts• Assessed monthly reports issued by the Organization of the Petroleum Exporting Countries (OPEC)

• Consistently achieved Minimum Acceptable Performance Standard (MAPS) set for the department• Received and processed incoming stock and materials• Accurately picked products to meet customers' high expectations

• Initiated a quantitative and qualitative evaluation of financial transactions• Achieved financial analysis through the computation of financial ratios • Inspected quarterly reports on the performance of investment strategies and products• Directed financial modelling of financial statements to facilitate senior management decision making• Enhanced competitive analysis through the use of PESTEL and SWOT models

• Learned the basics of trading, including the different types of financial products (stocks, bonds, currencies, etc.), the different types of trading strategies (day trading, swing trading, etc.), and the different techniques of technical and fundamental analysis• Identified trading opportunities using different technical analysis tools, such as technical indicators, chart patterns, and trend lines• Explored the commodity market and specifically the factors that move the oil market• Dived into the fixed income market, and examined the bonds' credit ratings• Established a trading strategy and monitored its execution using a detailed trading plan and make adjustments based on the results • Managed risk by using risk management techniques such as the use of stop losses and appropriate position sizes

• Answered clients' enquiries, and provided information on EE services, products and promotions.• Maintained NPS over 90% to achieve management target• Created a loyal client-base to increase sales

• Processed money orders , wire money nationally and internationally• Helped maintain records to comply with laws and regulations, examined checks for identification and endorsement• Balanced drawer, added new customers to the system and handled complaints and cash inflows and outflows