Automotive Sales Coach is committed to inspiring today's Automotive Sales Professionals to become students of excellence! We work directly with automotive dealerships to develop their personnel through in-store, off-site and online sales training and professional development.

Service, Service, Service. I help my clients by listening to their needs, discovering their wants and then exceeding their expectations.

• Leverage broad and extensive personal experience in the fields of marketing, sales, manufacturing process control, logistics and web technologies to create a solution to common shipping communication challenges.• Recruit and hire talent for product development, customer service, marketing and sales.• Communicate vision to designers and developers to achieve the realization of a functioning product.• Market and sell our solution to stakeholders in the manufacturing and shipping industries.

With increasing responsibility, manage multiple areas within a ISO-9001 enterprise. Accountable for increasing profitability of customer accounts while controlling costs and effectively managing inventory and work scheduling for maximum productivity. • Accountable for all personnel in a three-shift shipping and warehousing department. • Manage work flow planning and create new processes to meet the unique and individualized needs of each project and customer in the fulfillment operation. This value added approach improves our customer's experience and allows for profitable growth for our core business. • Manage finished goods inventory to ensure just-in-time availability with proper rotation and waste reduction. • Reduced freight cost/ton by 14% through negotiating favorable freight contracts and increasing pounds/trip through optimized routing of trucks. • Designed, implemented and managed Vendor Managed Inventory programs for corporate customers resulting in reduced inventory costs and just in time delivery. • As Interim Production Planning Manager, approximately 10-15% of my time per year is spent acting as Production Planning Manager to schedule work at our plants to optimize efficiency and throughput while reducing waste and meeting customer commitments. The Gas City plant receives the most attention with occasional travel to other plants in the region. • Active member of Quality Steering Committee, Safety Committee and Financial Review Committee

Build relationships with clients, present suggested solutions, negotiate rates and terms, oversee follow-through on commitments and continually seek new areas to make our customer's businesses function more smoothly and efficiently.

Managed receiving department of a regional distribution center for a major retail chain. • Managed team of 19 front-line employees • Coordinated with peers in other departments to manage backlog, timing and pace of work for optimum efficiency and flow throughout the center. • Drove safety culture in the distribution center and rolled out a new program called “Warm Up For work” to reduce sprains and strains throughout the center.

With increasing responsibility, managed print and online production work-flow, corporate communications, public relations and direct marketing for an independent employee-owned company with retail stores in six states, direct to consumer mail-order, business to business wholesale division and manufacturing/branding of in-house branded products. • Managed creative team to produce: five catalogs annually, launch and maintain four websites, generate campaigns and collateral for in-store and online promotion. • Built creative team from two graphic designers in 1999 to two designers, a web developer, staff writer and marketing assistant in 2003. This allowed stronger support for our internal and external customer's marketing efforts while bringing more services in-house for significant overall cost savings. • Responsible for production and distribution budget for over 250,000 annual catalogs • Opened the company's Nashville, TN store. Oversaw the build-out of the new space and moved all inventory and supplies as the company expanded. Hired staff and built relationships in the community that continue today. • Active member of the company's ESOP (Employee Stock Ownership Program) committee and carried a fiduciary responsibility to the company and employee-owners. Was responsible for communications throughout the company as the ESOP program began and voted to expand the program by buying an additional share of the company from the previous sole-owner. The company is now 100% employee-owned.