• Plan, organize, prioritize, and managing multiple projects.• Notifying other NLS team members of project timelines, phases, and work requests needed toproduce signage for the client.• Communicate and work with clients on an ongoing basis to ensure excellent response time andcustomer service.• Ensure that internal processes are followed.• I am Responsible for consistently updating notes to each project in a shared database.• Monitor project milestones and phases to ensure the project is on schedule. Follow up with clients,corporate, and landlords in a timely fashion to ensure projects stay on the desired timeline.• Serve as the primary point of contact for all sign project-related issues and resolution of issues.• I am Responsible for sending estimates for signs to potential clients.

As Project Manager, I am responsible for the turnaround operations on the West Coast, job dutiesinclude but are not limited to:• Crew staffing, training, scheduling and time entry.• Equipment utilization, availability, and service.• Project planning and logistics.• P&L and invoicing.• Customer service and relations as well as safety and incident reporting.

In-Plant Service Center (Valero- Wilmington CA.)• In 2006 I helped open the first Total Safety shop in Northern California where I served as shopmanager.• In 2003 I helped open the first Total Safety In-Plant Service Center on the West Coast.

As IPSC Manager, I ensured that the Service Center operations were performed and supervisedfollowing the Customer's requirements and the Company's policies, and procedures. I ensured thateffective customer communication was maintained in order to define and schedule service center work efficiently.My specific Job Duties include:• Planning daily schedules to maximize customer service.• Determining specific customer needs concerning scheduling and availability of equipment tosatisfy the demands placed on the In-Plant Service Center (IPSC).• Maintaining adequate and accurate inventory to sustain a 24-hour state-of-readiness ofrespiratory and breathing air equipment, transport trailers, cascade air banks, breathing air compressors and fill stations, portable gas monitors, associated respiratory and gas monitor test equipment, all rental electronics equipment, and handheld radios.

I helped open the first Airgas Oiland Safety (now Airgas On-site Safety Services) shop in California.My specific Job Duties include:• Planning daily schedules to provide maximum levels of customer service.• I compiled material needs and requisitions and submitted to purchasing for execution. Performedfollow-up as necessary to ensure timely delivery of equipment.• Assisted with planning and implementing both short and long term shop goals and objectives.I assisted with staffing, equipment needs, problem prevention, and corrective action programs.Helped with the improvement of the shop standard operating procedures.•Assisted, as needed, with the development of new product lines, departments, and services within the shop.