Chris Fifield Email & Phone Number

• Prepared load lists for vessels and provided them to steamship captains, terminal contacts and internal customer service representatives. Managed the process of updating bookings after vessel closes.• Tracked vessel arrival/departure and ensured our internal system was accurately in accordance with each container’s status. Sent out relevant reports. Resolved any outstanding issues.• Communicated daily with truckers and terminal contacts to ensure the proper delivery of equipment, resolve problems and provided logistical instructions.• Processed rail billings for export bookings and tracked the movement of containers up to the point of vessel loading.

• Created and maintained asset and software license key database.• Designed, built and maintained physical inventory infrastructure.• Tracked all assets and software installs within the company.• Assisted in the purchasing of IT related inventory.• Received, tracked and distributed all incoming shipments.

• Managed Excel document containing all SKUs which fed the PBteen website. • Made weekly updates to the site, coordinating with several departments including Inventory, Creative and IT. • Responsible for insuring accuracy, availability and proper rankings of all items on the site.

• Arranged domestic trucking, coordinating with the Sales Team, Suppliers, Customers and Freight Forwarders. • Made export bookings with International Freight Forwarders and oversaw the documentation process. This included creation Bill of Lading instructions, proofreading and revising, approving, printing and sending originals. • Created invoices and packing lists, coordinating with the suppliers, trucking companies and customers to ensure accurate weights. • Communicated with Suppliers and Customers, both international and domestic, to coordinate all logistics and packaging instructions.

• Compiled and maintained a master list of all available products. • Maintained list of company’s offered products. • Oversaw the process of describing and assigning prices to the company’s catalog of items. • Coordinated product development projects for customers according to their specific needs, including customization of materials, fabrics, colors, logos, accessories, instruction manuals and packaging. • Placed orders with overseas factories and worked with them to ensure that the development process went smoothly, obstacles were resolved in a timely manner and that the entire manufacturing process took place to the customer's satisfaction. • Worked with a variety of overseas shipping companies, international freight forwarders, US customs agents and domestic truckers to facilitate and monitor the transport of our customers merchandise from the foreign factories to the customers US warehouses.

• Oversaw the creation and maintenance of a 10,000 + title DVD database. This included constant communication with 15+ studios to ensure accurate and up-to-date information. • Placed Purchase Orders, tracked shipments and coordinated returns with 25+ Studios and vendors. • Assisted in forecasting new release and catalog purchasing. • Worked with the Content Department to ensure accuracy of all site information related to product. • Served as point person for all inquiries from Customer Service personnel related to product. • Worked with vendors and the Finance Department to resolve all disputes on product returns and vendor invoicing. • Researched availability of hard to find special order items for customers.

• Evaluated performance on all promotional items, including working with Buyers and Distribution personnel to execute. • Managed off-site inventory, oversaw internal inventory transfers and coordinated stock returns. This included forecasting on-hand need in order to determine when to move product back to the DC. • Prepared analytical reports for weekly Merchandising meetings that included margin, weeks of supply and sell through performance and evaluation of competitors pricing. • Worked with the Content Department to ensure accuracy of all site information related to product. • Served as point person for all inquiries from Customer Service personnel related to product. • Worked with vendors and the Finance Department to resolve all disputes on product returns and vendor invoicing. • Managed the cleanup of an 85,000 SKU database for conversion to a UPC based system.