Chris Fitzpatrick Email & Phone Number

Horsham, Gb

West Sussex, West Sussex, United Kingdom

London, Gb

◦ Managed and supported international multi-domain Active Directory infrastructure and associated technologies including DHCP DNS GPO ◦ Managed and supported international vSphere infrastructure and associated NetApp storage and server hardware environments ◦ Upgraded and expanded Citrix XenApp environment to support increased remote working improving end user experience performance by 25%◦ Collaborated with internal business teams and 3rd party vendors on various upgrade and new implementation projects◦ Mitigated vulnerabilities and improved security through upgrades and configuration changes◦ Redesigned and upgraded vSphere infrastructure to improve efficiency and reduce ongoing costs by 30%◦ Proactively migrated business reporting services to resilient infrastructure incorporating DR◦ Evolved and expanded automation capabilities using PowerShell◦ Supported and developed members of IT Teams and mentored work experience placement

Crawley, Sussex, Gb

◦ Managed a team supporting global infrastructure elements contributing to overall annual service availability consistently exceeding 99.9%◦ Primary contact for technical solution design supporting new business projects and development of existing solutions◦ Maintained all windows server environment including Active Directory and associated technologies including DHCP DNS GPO◦ Supported and developed the Windows VMWare and Citrix infrastructure on HP BL/DL servers and Nimble EMC and NetApp storage technologies◦ Led a project to scope, design and implement a replacement of a DR enabled virtualised infrastructure increasing future growth capacity by 50% while reducing ongoing maintenance costs by 35%◦ Delivered as part of a project team the smooth migration of 95% of server infrastructure to new datacentres with limited scheduled downtime and impact to the business and customers ◦ Facilitated in the successful migration of all business users to Office 365 improving communication and flexible working methodologies◦ Successfully introduced a tailored VDI solution to replace an aging desktops infrastructure reducing management overhead and carbon footprint and introducing remote working capabilities◦ Automated server deployments and administration tasks using PowerShell and batch scripts in Windows VMWare and Citrix environments◦ Collaborated with other support teams on LAN/WAN, firewall, switch, Load balancer, database and application requirements for projects and BAU support◦ Coached team members to enhance and deepen their technical skills to reduce single points of failure in key knowledge areas

Crawley, Sussex, Gb

◦ Senior technical role in the Server and Storage team supporting the team leader to distribute workloads and develop other team members◦ Supported servers, peripherals, Microsoft systems, AD and network, managed using service desk tools to prioritise and collaborate with team members◦ Undertook planning and design tasks, determined infrastructure to host system, configured servers, carried out system and unit testing.◦ Technical lead for the implementation of vSphere / NetApp environment providing worldwide Citrix remote access solution◦ Technical lead for the scoping, design and implementation of vSphere / EMC environment for server consolidation and replication for disaster recovery

Mclean, Virginia, Us

• Key member of the team providing virtualisation solutions to clients across UK, Channel Islands and Ireland.• Discussed technical aspects of how software interacted with hardware and virtual machines, and how features worked.• Completed entire projects from post-sales, designing and installing DR and HA solution to major financial and legal institutions.• Project managed implementation of hardware, software, DataCore SAN Melody on Windows to virtualise storage.• Successfully upgraded from VMWare 3.0.2 to 3.5 within an existing customer configuration for a large infrastructure.• Partnered a London legal firm to transition all infrastructure to a Cloud configuration; a VMware virtualised platform replicated to remote data centre.• Implemented VMware VDM (virtual desktop) solution to an existing client within the financial services sector.

• Supported desktops, servers, peripherals, Microsoft systems, AD and network managed using service desk tools to prioritise and collaborate with team members; led roll-outs of new hardware and software.• Succeeded in becoming a Technical Analyst, with involvement in upgrades and development software projects.• Undertook planning and design tasks, determined infrastructure to host system, configured servers, carried out system and unit testing.• Implemented the Charter Continuum Customer Satisfaction software, liaising with DBAs and helping consultants to install with back-end database; developed post-live changes with the end users.• Technical lead for the implementation of PCIDSS compliant environment changes across the windows based infrastructure to achieve compliance.• Accomplished at becoming primary contact point for Project Managers’ implementations and trained other staff.• Upgraded stand alone VMWare 2.5 server to VI3 incorporating Virtual Center and utilising SAN shared storage• Technical lead for the upgrade of the Solve/SE payment system including migration to a different bank for all customer payments

Jp

• Delivered internal support for 2,500 employees on software, servers and other hardware at a larger Fujitsu site.• Additionally provided third line support for service desks outsourced from clients, handling complex technical issues to resolution.• Deputised for the team leader, trained less experienced team members and a point of contact for development outside normal support channels.

Beng, Mechanical Engineering

Education record