Chris Furman Email & Phone Number

Acworth, Ga, Us

Atlanta Metropolitan Area

Residential sales of AT&T services including Fiber internet, cellular service, and DirecTV packages

Omaha, Nebraska, United States

I oversaw the largest single location acquisition at Bowlero Corp. Managed a team of 120+ associates and eight managers to convert the location to the Bowlero brand. I was responsible for hiring and training associates and ensuring service standards exceeded company goals. I worked with my team to grow profitability through P&L analysis and actively managing center expenses. As the first location to offer outdoor volleyball and indoor basketball courts, I was responsible for integrating these sports into our current processes while developing standards of execution.Throughout my tenure at Bowlero Corp, I trained and mentored a number of managers to promotion: Ten General Managers, six Assistant General Managers, and eight Operations Managers.

Tuscaloosa, Alabama, United States

Multi location management for one location in Tuscaloosa and two in Mobile, AL. I would frequently travel to ensure company standards were exceeding expectations and to coach the management teams to excel in all aspects of the business.

Tuscaloosa, Alabama, United States

In Tuscaloosa I oversaw the first "ground-up build" for Bowlero Corp. I was responsible for hiring and training a completely new staff of 100+ associates to embrace the company standards, learn to operate the POS systems, and successfully execute a Grand Opening within a two month time period. I continued to manage the location where we met or exceeded KPIs consistently throughout my tenure. We were the highest revenue location in the Southeast Region throughout our first year after opening.

Columbus, Ohio, United States

In Columbus, I operated the highest revenue location in the state. During my tenure, I grew revenue by double digits every year through improving customer service standards, advertising and promoting event business, and focusing on customer retention and growth. In my first year of operation I grew the event business over 100% by promoting events internally and externally, adding value to each event through personal interaction and service, and strategically booking events on days and times to maximize revenue potential.During this time I was also a leader in the regional mentorship program where I personally mentored two GMs, meeting with them bi-weekly to discuss personal growth and troubleshooting issues at their locations.

Marietta, Georgia

I was the General Manager Brunswick's Marietta, one of the centers acquired through the company's largest chain acquisition. At this location I was responsible for training the staff on the new SOPs, transitioning to a new menu and pricing structure, as well as meeting and exceeding company KPIs.At this location I was also the Regional Training GM. I was responsible for training all newly hired GMs at my location for three weeks before they managed their location. I would keep consistent contact with all former trainees to provide support, offer advice, and field and questions they would have throughout their time with the company.

Chamblee, Georgia, United States

During my time as AGM, I participated in the company acquisition of our largest competitor by traveling to local centers and working with the managers and hourly staff. I primarily focused on POS execution and would field questions from new associates about company processes. At this time I was AGM for our Atlanta location which was the largest revenue location in the state. We primarily focused on corporate event execution as well as catering to the local Atlanta celebrities.

Columbus, Georgia, United States

As operations manager, I was responsible for developing revenue generating initiatives, local marketing, customer retention, and P&L management. My location was the regional training location where I worked closely with my GM to train newly hired GMs on company processes and initiatives.