Director of Incident Response and Planning at Fortalice Solutions, LLC

• Primary leader of 10 engineers across two security teams: Security Tool Implementation and Staff Augmentations. • Fulfilled player-coach responsibilities ensuring both teams received appropriate training and worked cohesively to maintain competitive advantage. • Ensured the teams, who were spread out geographically, were trained for new opportunities and technologies while being responsible for overall team solvency.• Hired, trained, mentored, and coached security engineers with varying expertise and experience levels. • Ensured customer satisfaction of deliverables for all defensive security projects, from large enterprise to medium business across many verticals.

Primary escalation point for cyber threats and incidents for a global retailer.

Technical team lead of managed services team for Fortune 50 global retailer including follow the sun support for various security tools and incident response. Primary point of contact for all customer requests, ad-hoc investigations, forensic analysis, eDiscovery, and project management. Collaborated with internal security team and acted as liaison with external auditors for PCI compliance. Provided direction and oversight for five US based team members and five India based team members.

Advised customers and implemented SIEM related Statements of Works at customer sites throughout North America. Worked in various business spaces including retail, health care, power grid, Department of Defense (DOD), education, banking, manufacturing, transportation/infrastructure and others. Contributions included designing SIEM solutions, implementing said solutions, technical documentation, compliance consulting, health and wellness checks, tuning for performance, general maintenance, use case implementation.