- Conducted comprehensive outreach to potential and current members, analyzing their financial situations to develop customized solutions that aligned with their needs.- Consistently implemented SkyOne's sales and service model, becoming a top performer by completing high call volumes and generating nearly $80,000 in new funds received. - Demonstrated critical and quick thinking to resolve complex member inquiries and complaints, using analytical approaches to identify the root cause and deliver effective solutions.- Ensure professionalism and efficiency in all member interactions, including answering calls promptly and resolving inquiries or complaints effectively. Additionally, contribute to business growth through new hire training and frontline support.

• Conducted comprehensive research, monitoring, and preparation of professional reports, analyzing potential impacts on supply chains across diverse industries, commodities, and global markets.• Contributed to the efficiency of the data analyst department through accurate and timely data entry tasks.• Applied strong analytical skills to interpret graphs while facilitating clear and effective communication with clients.• Fostered a cohesive work environment with cross-border team members, ensuring effective communication of tasks and participating in productive collaboration.• Played a key role in quality assurance for reports generated by our Artificial Intelligence (AI), providing valuable feedback to enhance tool functionality.

•Executed high-quality customer service within a collaborative team, achieving recognition as a top performer in customer satisfaction within the district's top 10.• Facilitated the acquisition of new accounts and credit lines, working closely with bankers to identify and connect with potential leads.• Assisted bankers in expanding their clientele, contributing to increased sales and revenue.• Maintained Consumer Banking overall satisfaction (OSAT) metric above 90% for six consecutive months, showcasing a commitment to customer-centric practices.• Implemented proper procedures for processing and securing over 2 million dollars in domestic cash, ensuring accuracy and compliance with established protocols.

• Exhibited excellent communication, problem solving skills with various clients and managers • Managed photography for seven different dealerships within my territory, capturing images for advertising • Ensured quality assurance by going over results with vendors thus maintaining a healthy business relationship

- Supervise/train new employees in customer service and daily operations. Fueled trainees motivation with humor, and being relatable. This method effectively improved self-confidence, and drive to earn tips.-Cash handled store revenue, and recorded cash net sales. -Manufactured refrigerated products in a timely manner