Chris Gargiulo Email & Phone Number

92866 Issy Les Moulineaux Cedex 9, Fr

• P&L responsibility for over $30M in annual sales across 12 Districts and 100+ schools. Consistently average 10-12% sales growth year over year through new account acquisitions and existing account retention as well as through alignment of regional operations with corporate mission and goals• Manage a direct staff of 15 General Managers. Indirectly manage over 350 employees• Report to and work cohesively with Superintendents, Administrators and Board of Directors• Develop and supervise all field operations and personnel to ensure maximum sales and profitability, quality customer service, outstanding efficiency in operations, and administer human resource polices• Responsible for long-range planning, development and implementation of service delivery strategies focusing on integration and internal growth of the market place• Responsible for successfully coordinating and directing all activities through subordinate managers, supervisors, and employees including financial performance, client retention, and management training and development • Responsible for the development and execution of business plans for the Region including12 units• Provide leadership and guidance for contract negotiations related to new business accounts as well as three current collective bargaining agreements • Educate and leads teams in the areas of new account growth, multi-service sales, profitability, improved operation strategies, competitive strategies, and management of expenses

92866 Issy Les Moulineaux Cedex 9, Fr

• Overall responsibility for six resident dining halls and 17 retail platforms• Total P& L responsibility for over $35M in revenues• Oversaw 28 managers and over 400 employees• Oversight for construction and start-up of Jamba Juice, Starbucks and Frontera as well as Northwestern University specific retail concepts• Developed and maintained annual business plan process including forecasting and profit/loss analysis• Oversaw all campus retail marketing programs• Performed monthly cost and product movement analysis at all retail locations• Participated in contract negotiations with third party vendors• Maintained high level of customer satisfaction with three separate retail clients as measured by surveys, comment cards, focus groups and secret student shoppers • Assisted with account bidding process for at least 10 outside accounts in region • Led reorganization of retail operations on Northwestern University’s Chicago campus including bar coding of retail platforms, staffing schedules and new menus for existing units• Created innovative solutions for locations with limited space to help increase sales

92866 Issy Les Moulineaux Cedex 9, Fr

• Maintained overall responsibility of daily activities at 83 food and retail service locations with a managed volume of $12,000,000• Supervised five salaried food service managers, 80 hourly unit managers, and 750 employees• Maintained positive relationships with 83 clients• Performed weekly/monthly financial analysis of all locations including inventory control, profit/loss, labor and food cost• Ensured Sodexo food and physical safety standards were met• Performed yearly forecasting of financial information for all locations • Engaged in career development activities for managers• Created and monitored business plans