Chris Geiser Email & Phone Number

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

I design impactful, mission-driven experiences across all product life cycle stages - from concept to release - through close client collaboration and a sharp focus on enabling them to achieve their product goals. - Established an "Identify, Discover, Design, Develop, Deploy, and Iterate" methodology for digital product innovation, leveraging research-based progressive enhancement to deliver value while balancing time, resources, and budget.- Transformed National Geographic Channel's web presence into an immersive, multi-platform broadcast companion experience through user research, UX/UI design, and visual design, earning a patent for the innovative show calendar design.- Led the design of engaging user experiences, significantly increasing client projects. Notably, the positive reception of the Guggenheim’s MAP project led to an expanded role, including the complete redesign of their Blog and the development of a new video site, showcasing design impact and client trust.- Demonstrated impact in product management and design leadership, resulting in being recruited twice by clients (LightSail Education and Nuro Retention) from Wondertwin, based on contributions to leadership, product evolution, and growth.Select ClientsAARP, Allscripts, Bank of America, Comcast, Conde Nast, The Daily Beast, Deloitte, Department 13, Garden & Gun, Glamour, Goldman Sachs, Guggenheim, LightSail Education, McGraw-Hill, Johnson & Johnson, MoMA, National Geographic Magazine, Nuro Retention, PaceWildenstein, Success Academy, Thomson Reuters, Wolters Kluwer

Nuro Retention's innovative SaaS platform uses student data and predictive analytics to help higher education institutions improve student outcomes and retention by identifying barriers and risk factors.- Led the transformation of a risk assessment app into a data-driven predictive platform for higher education, leveraging agile methodologies to enhance decision-making and product development.- Directed an eight-person team across Product, Client Service, Research, and Implementation, fostering innovation and aligning product strategies with market needs.- Increased 1st Year Student Retention Rate by 7-16% through data analytics, enabling proactive measures by aggregating and visualizing student information for higher education institutions.- Turned NPS from -75% to +78% by driving product enhancements in stability, performance, support, and UX/UI design based on customer feedback and performance metrics.- Achieved 70% YoY ARR growth by prioritizing iterative improvements and data-informed decision-making, demonstrating product strategy leadership and improved market fit.- Delivered an ROI of 78x to 171x by establishing close partnerships, addressing client needs, reducing user burden, showcasing stakeholder management, and strategic problem-solving.- The company was acquired in 2023.

Greater New York City Area

LightSail is an acclaimed literacy platform renowned for its adaptive library of captivating texts and articles, in-text assessments, and real-time, actionable data insights.- Led the transformation of LightSail from a prototype to an industry-leading literacy platform for K-12, achieving widespread recognition for its impact on student achievement and innovative product.- Managed a multidisciplinary team of eight in Product, Design, and Illustration, merging design excellence with strategic product vision to create an award-winning platform.- Expanded the user base to 500,000 across eight countries, demonstrating effective marketing fit, user engagement techniques, and delivering real-world results.- Achieved 2.5x the national average in student literacy and reading rate growth, evidencing the platform's impact on educational outcomes through an adaptive, personalized, user-centered design.- The company was acquired in 2018.

Greater Boston Area

Weymouth Design was a small boutique design agency specializing in branding, communications, and interactive design.- Managed, designed, and released interactive experiences from concept to deployment.- Member of the design team for Acushnet’s first consumer websites – including the Titleist, Footjoy, and Scotty Cameron brands.- Integral to growing the interactive design business by managing the client relationship with Corning, Inc., including traveling with senior management to support their roadshow presentations demonstrating fiber technology to investors.- Delivered engaging interactive experiences for websites, kiosks, displays, and presentations utilizing Macromedia Flash and Director. - Worked with notable clients such as Titleist, TJX, and Zildjian.

Albany, New York Area

Oberlander Group is a multi-disciplinary communications firm located outside Albany, NY. - Designed and managed the production of diverse print and packaging marketing materials.- Collaborated with prominent clients, including Alvin Ailey American Dance, The Lincoln Center, and the New York City Ballet.

Rochester, Ny

Flynn is a marketing and advertising company that provides advertising, public relations, and digital marketing services.- Launched the interactive division, overseeing design, programming, and interactive CD-ROM production.- In 6 months, I designed, developed, and delivered interactive CD-ROMs for Kodak and Xerox, demonstrating Flynn's ability to deliver digital experiences – these projects created new lines of business and client relationships.