As a Sale assistant, we had to respond to any customer's requests, advising on the latest trends, in a rotating team of just over 20 people. We had to ensure the smooth running of the sales, with tasks such as: Receiving and storing deliveries, ensuring compliance with the standards of display, customer safety inside the shop, and checkouts.

By maintaining a safe environment, I was able to push the team to excel with their customers service and to help reaching the daily and monthly targets.On each shift, I was also, in charge of the tills and safe handling, stock ordering, shop cleanliness, daily and weekly reports.

Delivering a high quality of service to ensure a great customer experience has been the main priority.Helping with customer's resquest, advices on the latest trends, maintaining a clean display and cash handling, I was working in the Brand department and being in charge of the delivery reception, restocking and working in pair with the buyer for the stock ordering.

I've occupied the floor leader position for 5 years, in the company.My responsabilities could go as far as ensuring the smoothness of the kitchen than running the shop floor.To maintain a safe working environment and great experience for customers, by using the company standards, in order to reach the daily and monthly sales targets are the main focus in my management.My long experience in this company also gave me the opportunity to help with the opening of 3 shops in Paris, but also with the training and staffing