• Evaluating and analyzing the financial needs of Commercial Clients, including the development of Financial Models • Composed credit approval documents for annual reviews and credit increases through credit underwriting software • Providing detailed financial and written analysis of companies and industries• Collaborate with Relationship Managers to ensure Portfolio needs are met

Year-long rotational program within the Canadian, Business banking sector.Rotation 1: Commercial distributionRotation 2: Global Risk Management

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business• Respond to client-initiated contact, assisting them with a full range of financial transactions• Actively listen and engage clients in conversation to further understand their individual needs• Proactively take ownership of resolving and preventing client banking problems• Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

• Collaborated with teammates and coaches, contributing new enthusiasm for energizing the organization • Strived to prove myself as a player on and off the ice by dedicating my time to better myself and be a student of the game

• Managed clients all over Canada•Client Visits•B2B and B2C Sales•Trained in SPI and Inventory Management • Research, awareness of market trends• Provide sales reports and participate in production planning • Seek new sales opportunities: new products and markets• Attend industry events and trade shows (BC, ON, NS, WA)• Arrange shipping dates with customers• Communicate with Operations Manager and gathering team to ensure schedule is full, yet manageable • Ensure payment has been made prior to shipping• Resolve claims and credit issues with customers

East Coast Hockey League Affiliate of the Edmonton Oilers• Collaborated with teammates and coaches, contributing new enthusiasm for energizing the organization • Strived to prove myself as a player on and off the ice by dedicating my time to better myself and be a student of the game

• Organized and ran hockey academies, developing daily (summer program) and twice-weekly (year-round) lessons and practice plans for 50 – 100 students (6 – 16-years old) focusing on physical skill development, not competition• Provided leadership and inspired clients, coaching on-ice skill development• Supported students off ice by helping with equipment and repairs, ensuring safety, and maximizing participation• Communicated with individuals, building personalized relationships throughout the ice-times• Collaborated and connected with client’s parents, resolving concerns, and communicating information missed on registration day

• Organized and collaborated with highway maintenance team, fulfilling tasks provided by supervisor • Executed proper safety hazards while working closely as team, filling cracks and potholes• Cleaned and inspected equipment before and after use, ensuring safe environment

• Ensured infrastructure assets were in optimum condition by working as a team to maintain roads, bridges, sidewalks, and signs

• Organized product pickup and delivery orders, while emphasizing excellent customer service• Reported damages and errors, following up with appropriate departments• Worked with a delivery team, successfully installing appliances

• Delivered trees and shrubs to customers, following safety precautions • Planted products ordered, returning to site for ensuring exact placement and exceptional customer service

• Assisted customers with the sale of a tree or shrub by answering questions and providing product information• Trimmed and maintained trees and shrubs, delivering quality customer service

• Assisted customers with my knowledge of the products, creating satisfied clients• Loaded and unloaded landscaping products by operating skid steer and ensuring safe maneuvers