I am a results-driven Senior Business Relationship and Accounts Manager with expertise in client relations, negotiations, service delivery, and problem resolution. I have extensive experience in prospecting, acquiring, managing, and retaining business client relationships. I thrive to provide exceptional customer service and enjoy developing strong client relationships, both of which with the goal of retaining clients.My managers, colleagues and clients have complimented me on my proposal development and presentation capabilities as well as my ability to manage complex projects.I strongly believe in taking ownership, cross-functional collaboration and I take satisfaction in mentoring teams to success.Key Skills:• Client Relationship Management & Retention• Negotiation with Decision-Makers• Account Growth & Engagement Strategies• Sales Cycle Management• Project Management & Oversight• Strategic Networking, Prospecting & Cross-Selling• Service Delivery & Client Support• Proposal Development & Presentation• Business Credit & Lending (SBA included)• Cash Management & Payment Solutions• Product Implementation