Chris Gitonga Email & Phone Number

Nanyuki, Laikipia County, Kenya

1. Personally welcoming customers who walk-in to the retail store, assist them by giving prompt, courteous and professional service. 2. Understanding customers’ needs and queries about the product, prices and services offered. 3. Assisting customers in selecting appropriate frame/sunglass to satisfy the clients comfort, appearance and prescription requirements4. Discussing and recommending types of lenses depending on customer work, age, requirement and need. 5. Making follow-up to ensure customers’ orders are ready and dispensing the ready glasses to the customer with explanation on how to take care of them. 6. Achieve established sales and customers service goals and objectives 7. Perform small repairs and adjustments to the frames if required 8. Handle customers questions and concerns and complaints in a professional and courteous manner 9. Follow all company procedures in registering, creating sale orders, cash handling and other common practices. 10. Share store maintenance and cleaning of the displayed products and store areas to ensure Store is well organized and kept clean. 11. Assist co-workers as needed including data entry in computer, making follow up with head office or customers etc. as and when required. 12. Inventory Management 13. Maintain good working relations with customers, coworkers and vendors. 14. Any other duty assigned by the management from time to time

Nairobi County, Kenya

1. Processing Import Declaration Forms on ICMS and Kentrade and send to clearing agents.2. Making arrangements for insurance covers for shipments.3 Processing of Pharmacy and poisons board, Radiation, port health veterinary, pest control, KEPHIS and AFA permits, KEBS CD on new kentrade system.4. Processing of ISM KEBS sticker, follow up and confirmation of certificate of conformity from inspection agents locally and overseas.5. Requesting for sea, air and courier freight quotes from forwarders, counter checking the sea freight quotes acquired for LCL and FCL and advise the management.6. Liaising with clearing agents on cargo clearance with customs and confirmation of taxes before making payment.7. Keeping track of incoming shipments using google sheet and ensure they are delivered on time,8. Calculations of all imports landed costs incurred once shipments are delivered for determining selling price.9. Running re order levels to keep track of the stock levels.10. Liaising with accounts department on payments to overseas suppliers and forwarders.11.Creation of item and service POs in SAP.12. Coordinate loading and unloading deliveries.

Nairobi, Kenya

DescriptionThe IT Sales Representative will be responsible for selling technology products and services to potential and existing customers.This role will report directly to the Marketing Manager and will work closely with the Finance and Administration Manager Key ResponsibilitiesServes customers by selling products and meeting customer needs.Answer any questions and provide basic product training to potential customersMonitors competition by gathering current marketplace information on pricing, products, new products and merchandising techniquesStay abreast of market changes with technology and attend necessary conferencesComplete market research for assigned territories and areasWork closely with marketing to determine what promotional materials to distributeRecommends changes in products, service, and policy by evaluating results and competitive developments.Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysesReport customer complaints to management.Compile sales figures on a weekly basis and submit them to the marketing team

Kenya

Nairobi, Kenya

1. Checking goods received to the hub for correctness, quality and quantity and entering it appropriated in the systems.2. Conducting and reporting on inventory counts3. Dispatching orders to customers, receiving returns and keeping records accordingly in the systems.4. Following evolving standard operating procedures to the highest standards.5. Contributing to the ZUMI team with ideas, suggestions, or issues to be solved in order to improve operations and grow the ecommerce business.6. Growing sales turnover – Inspiring the customer to buy and meeting the store’s sales targets.7. Delivering a great customer brand experience.8. Handling all customer requests courteously and professionally.9. Being knowledgeable of and performing sales support functions related to Point of Sales (POS) procedures.10. Learning ZUMI’s systems and procedures to enhance selling efficiencies and complete support duties.11. Other responsibilities may evolve in line with ZUMI operations as directed by the Operations Manager or General Manager.

Nairobi, Kenya

The overall purpose of this role is to drive business performance through increased profitability, superior customer service and excellent execution in trade.

Kenya

Certificate, Specialized Sales, Merchandising And Marketing Operations

Distributed Sales Program by Coca-Cola Beverages Africa and Generation Kenya.

Certificate, Distributed Sales

Diploma In Information Comunication And Technology, Information Technology, Credit

Activities and Societies: I have completed an online course in Cisco Networking and Essentials. I took part in soccer as the Captain.