Chris Goff

Chris Goff Email and Phone Number

Experienced C-Level Leader | Startup & Turnaround Expert | Digital Transformation Specialist | Unlocking Operational Opportunities, One Challenge at a Time @ Health Care Systems, Inc.
Chris Goff's Location
Montgomery, Alabama, United States, United States
Chris Goff's Contact Details
About Chris Goff

Experienced and goal-oriented professional with 28 years of proven experience in highly competitive environments. Market leading financial and healthcare IT strategy, business development, SaaS, digital transformation, and program management experience. Adept at implementing technical infrastructures and processes to increase revenue and productivity while minimizing expenses through innovation. In-depth understanding of multiple markets and encompassing factors such as customer preferences, competitive landscapes, regulatory environments, and emerging trends. Experienced in building strong, ethical, and effective teams in the spirit of positive change management.

Chris Goff's Current Company Details
Health Care Systems, Inc.

Health Care Systems, Inc.

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Experienced C-Level Leader | Startup & Turnaround Expert | Digital Transformation Specialist | Unlocking Operational Opportunities, One Challenge at a Time
Chris Goff Work Experience Details
  • Health Care Systems, Inc.
    Operations And Product Executive
    Health Care Systems, Inc. Jul 2023 - Present
    Montgomery, Alabama, Us
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  • Teleteachers
    Chief Operating Officer
    Teleteachers Nov 2022 - Jun 2023
    Chicago, Illinois, Us
    Directed and managed TeleTeachers’ services, product, financial, product, and sales functions for the organization. Strategically plan for company transformation into a balanced SaaS and Services organization.•Oversee operations for Special Education and Related Services providers for School Districts across the United States•Conceptualized and designed a modular Behavioral Health SaaS platform for emerging markets•Manage product suite comprised of practice management, data collection, and teletherapy solutions designed for Special Education and Mental and Behavioral Health services•Develop product requirements and roadmap for existing and emerging markets.•Revise and realign business development organization to maximize pipeline opportunities and capture additional market share, increased leads by 220%•Full P&L ownership. Achieved growth target of 30% YOY while maintaining an operating GPM of 36%•Cooperated with board members in development of additional market segment targets and align staffing model to accommodate expansion and grow revenue 50% YOY•Increased provider sessions by 200% in 6 months for Colorado Mental Health program increasing overall top-line revenues•Implemented a strong customer renewal program by implementing new customer metrics and data driven forecasting for 100% retention
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  • Therapy Brands
    Vice President Of Operations And General Manager Of Strategy - Aba Division - Therapy Brands
    Therapy Brands Jun 2020 - Oct 2022
    Birmingham, Alabama, Us
    •P&L ownership of $25 mil/yr. ABA Specialty. Growth target of 30% YOY in growing ABA SAAS market, achieved 2021 and 2022 YTD•Product and strategy owner for 9 ABA SaaS products•Effectual budgeting and financial planning, evaluation of monthly financials and application of pragmatic approaches to budget variance remediation•Negotiated terms, conditions, and financial levers in joint ventures and other business associations. DTMD, Samsung, CASP, SanData•Effective in improving operations, technology, and marketing operating expenses. Operational expense decrease of 32% YTD 2022•Leading cross functional teams, dramatically drive down COG and increased gross profit margin per product to above 75%•Developed and executed comprehensive enterprise business development strategies, resulting higher market cap opportunities while maintaining a strong short-term funnel•Created quarterly and yearly GTM strategy for ABA business initiatives•Constructed OKR and KPI strategy and cadence for operational excellence and cross-functional team execution•Review and advise on SaaS solution security and compliance risk initiatives•Managed customer success and support teams for continued customer NPS and CSAT improvement•Operations oversight of customer RCM billing and credentialing program
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  • Empirian Health
    Senior Vice President Of It/Operations
    Empirian Health Jul 2016 - Apr 2020
    Montgomery, Alabama, Us
    Managed all areas of information technology and operations for Rebate Aggregator primarily focused in Long Term Care (Med Part A), Corrections, and Mental Health markets. Initial implementation of all Tier 1 and Tier 2 business platforms and supporting software services.•Designed or implemented the following business systems from inception: Salesforce, Vonage VOIP, QuickBooks, Microsoft Azure AD, Microsoft Office 365, WordPress, HIPAA Training, Concur•Designed or implemented the following technical systems from inception: Solar Winds SIEM, Microsoft Intune, Azure SSO, Microsoft Power BI, Aerohive, Egnyte storage, FTP Today, Trend Micro, Veeam•Implemented and utilized PBM Processing applications including PDMI, EHO, Laker, Tredium, and Script Claim•Increased client pharmacy adjudication volume by 400%•Designed, built, and implemented a custom rebate claims processing system. Custom client processing of 3M+ claims per month•Created all initial company workflows including client onboarding, implementation, client management, and renewals•Designed client complex rebate reconciliation and payment systems•Designed, developed, and implemented internal and client facing analytics application using the Microsoft Power BI platform•Comprehensive incorporation of NCPDP and Medi-Span databases into company analytics
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  • Empirian Health
    Vice President Information Services/Operations
    Empirian Health Jul 2016 - Aug 2019
    Montgomery, Alabama, Us
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  • Optum, Inc.
    Senior Director Of Information Systems And Technology
    Optum, Inc. Jan 2007 - Jul 2016
    Integrated hospice operations and technology into larger United Health’s Optum PBM division. Managed highly integrated operations software development and associated applications. Built an in-house DevOps team to drive operational improvement through new product enhancements. Worked with corporate partners to integrate operations and technology creating synergies with budget and staff.•Reduced call center staff by 50% through EMR data exchange and API integration•Built HospiDirect transactional application for call center PBM Operations and client facing processing•HIPAA/HITECH audit completion and successful certification•Designed, built, and implemented QlikView operations analytics dashboard•Successfully integrated Medi-Span Drug Database rules engine thus automating 80% of patient medication profile reviews•Successfully launched client facing HospiMobile patient eligibility and prior authorization tool•Successfully implemented digital e-prescribing tool with Dr. First into HospiDirect
  • Pomeroy It Solutions
    Information Technology Consultant
    Pomeroy It Solutions Jan 2005 - Jan 2007
    Directed enterprise-wide IT functions and implemented long-term strategic plans for the client. Full systems and networking consultant for large county school systems. On-site and remote management of all applications, network infrastructure, IP Telephony, and technology strategy.Developed and implemented action plan to stabilize Internet/Intranet/Extranet environment Monitor and maintain 8 site 54mb Wireless WANDesign network and systems strategies with district administrationInstall and configure Cisco voice and data networks
  • General Dynamics
    Senior Network System Analyst
    General Dynamics Jan 2004 - Jan 2005
    Reston, Virginia, Us
    Troubleshoot, monitor, and maintain the global Air Force Cisco VPN Network for both the Classified and Unclassified networksConfigure, test and monitor worldwide mesh of Cisco core routers and switchesConfigure, re-key, and adjust external and internal cryptography devices and softwareUse Snort, Nagios, Stealth Watch and Cisco IDS to monitor outside intrusion and DDOS attacksDesign and configure new Cisco router configurations and network topologyUse real-time SNMP monitoring software to assist in router updatesTCP Dump and virus traffic analysisFederal Government Secret Clearance acquired
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  • Pomeroy It Solutions
    It Consultant
    Pomeroy It Solutions Jan 2000 - Jan 2004
    Hebron, Ky, Us
    Develop network and systems solutions for various customers abroadNetwork architecture design and implementation for new and existing customer infrastructuresDesign Cisco 802.11x wireless mesh LAN and WAN configurationsMulti-site, multi-system development and implementation
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  • Raytheon
    Call Center/Help Desk
    Raytheon Dec 1997 - Jan 2000
    Arlington, Va, Us
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Chris Goff Skills

Healthcare Information Technology Healthcare Hipaa Process Improvement Healthcare Management Customer Service Integration Team Building Ehr Medicare Strategic Planning Business Process Improvement Leadership Business Analysis Healthcare Information Technology Management Hospice Managed Care U.s. Health Insurance Portability And Accountability Act Vendor Management

Chris Goff Education Details

  • Columbia Southern University
    Columbia Southern University
    General
  • Auburn University At Montgomery
    Auburn University At Montgomery
    Business
  • Jefferson Davis High School
    Jefferson Davis High School

Frequently Asked Questions about Chris Goff

What company does Chris Goff work for?

Chris Goff works for Health Care Systems, Inc.

What is Chris Goff's role at the current company?

Chris Goff's current role is Experienced C-Level Leader | Startup & Turnaround Expert | Digital Transformation Specialist | Unlocking Operational Opportunities, One Challenge at a Time.

What is Chris Goff's email address?

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What is Chris Goff's direct phone number?

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What schools did Chris Goff attend?

Chris Goff attended Columbia Southern University, Auburn University At Montgomery, Jefferson Davis High School.

What skills is Chris Goff known for?

Chris Goff has skills like Healthcare Information Technology, Healthcare, Hipaa, Process Improvement, Healthcare Management, Customer Service, Integration, Team Building, Ehr, Medicare, Strategic Planning, Business Process Improvement.

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