Proven to have the ability to build and retain good relationships with new and current customers. •Uses district promotions to bring customers into the store and drive sales. •Understands the process and procedures of daily inventory cycle counting. •Possesses the ability to perform open/close procedures. •Through team work and an extensive knowledge base can process most customer transactions within five minutes. •Efficiently processes warranty claims and product recovery.•Assists in maintaining a professionally merchandised store front and organized warehouse. •Increased my sales by over $2 million a year for the past two years. •Involved with merchandising, organizing and successfully opening the Springdale AR branch.

Proficient with SAP, DaveNet and Lennox Resource Sheets•Understands the parts within HVAC equipment. •Proven to possess the product knowledge to upsell. •Demonstrates the ability to take on multiple tasks at once while keeping organized.•Responsible for keeping the warehouse clean and orderly.

Lennox International - Responsible for using a forklift to safely unload the daily truck load.•Receive and put away the inventory in its respective location. •Utilize Lennox’s SNACC system to maintain and track the inventory within the warehouse. . •Pull orders for contractors and while doing so, would apply my knowledge of the SOX regulations to ensure the proper material went to the correct person. This would also guarantee that proper documentation procedures were followed.

Raytheon - Warehouse “Pick to kit team”.•Use SAP to release and pick kits needed for the day.•Pay close attention to detail by following the material handling codes on each part handled. •Work directly with customer service to better provide the expedition of the material needed in a timely manner.•Use a torrent style forklift with an onboard computer to safely pick bulk items out of isle style racks.•Proven I can follow all rules and a procedure, for security reasons, as this is a Department of Defense facility.