Chris Greyling Email & Phone Number

Cape Town, Western Cape, South Africa

- Delegating and monitoring the in-house help desk system to ensure efficient handling of support requests.- Providing backup maintenance and support to safeguard critical data.- Setting up and maintaining servers and virtual environments for optimal performance.- Managing and maintaining the network infrastructure to ensure reliable connectivity.- Assessing and addressing day-to-day support issues reported by clients.- Deploying and managing the Eset Anti-Virus system to… Show more - Delegating and monitoring the in-house help desk system to ensure efficient handling of support requests.- Providing backup maintenance and support to safeguard critical data.- Setting up and maintaining servers and virtual environments for optimal performance.- Managing and maintaining the network infrastructure to ensure reliable connectivity.- Assessing and addressing day-to-day support issues reported by clients.- Deploying and managing the Eset Anti-Virus system to ensure a secure work environment.- Conducting quarterly audits to ensure compliance with industry standards for security and backup infrastructure.- Introducing new web interface systems to improve user experience and streamline workflows.- Setting up, monitoring, and maintaining Veeam B&R to establish a robust 3-2-1 backup system.- Successfully migrating from a 2003 domain infrastructure to a fully functional 2019 domain setup.- Assisting with the maintenance of the in-house SQL database and internal applications.- Gaining exposure to front-end development and self-learning HTML and PHP.- Continuously maintaining and improving an expanding infrastructure.- Managing DHCP, DNS, and firewall infrastructure to ensure smooth operations. Show less

Cape Town

- Assessing and promptly addressing any IT-related queries logged by clients.- Providing telephonic support to assist clients with their IT issues.- Supplying clients with hardware and software solutions tailored to their specific needs.- Introducing new solutions to enhance clients' IT experience and improve business continuity.- Setting up and maintaining hosted Exchange servers for small clients, eliminating the need for POP servers.- Ensuring the smooth operation and… Show more - Assessing and promptly addressing any IT-related queries logged by clients.- Providing telephonic support to assist clients with their IT issues.- Supplying clients with hardware and software solutions tailored to their specific needs.- Introducing new solutions to enhance clients' IT experience and improve business continuity.- Setting up and maintaining hosted Exchange servers for small clients, eliminating the need for POP servers.- Ensuring the smooth operation and maintenance of clients' on-site servers.- Deploying and maintaining Symantec Endpoint Protection and Panda Endpoint Protection Plus for clients.- Offering TeamViewer support to remote clients, resolving issues efficiently.- Providing clients with SLA-based support on a monthly basis, ensuring timely resolution of issues.- Assembling computers and servers according to client specifications.- Setting up both wireless and wired networks, ensuring seamless connectivity.- Managing network printers to maintain their optimal performance.- Overseeing Hyper-V infrastructure, ensuring efficient management and operation.- Maintaining client routers and firewalls, including Mikrotik firewalls, to ensure robust network security.- Prioritizing client satisfaction as the utmost priority.- Deploying IronTree Backup on clients' machines to securely back up desktop files to the cloud. Show less

- Designing, constructing, and maintaining cutting-edge solutions for clients.- Introducing new solutions and hardware to enhance client operations.- Ensuring efficient operation and management of Exchange server environments (Exchange 2003, Exchange 2010, and Exchange 2013).- Maintaining and managing Active Directory, including user account creation, user groups, and security groups.- Configuring and setting up routers and switches, specifically HP and Cisco devices.-… Show more - Designing, constructing, and maintaining cutting-edge solutions for clients.- Introducing new solutions and hardware to enhance client operations.- Ensuring efficient operation and management of Exchange server environments (Exchange 2003, Exchange 2010, and Exchange 2013).- Maintaining and managing Active Directory, including user account creation, user groups, and security groups.- Configuring and setting up routers and switches, specifically HP and Cisco devices.- Managing and maintaining firewalls, including ISA Server 2003 and Threat Management Gateway 2010.- Overseeing backups using Symantec Backup Exec to ensure data integrity.- Managing virtual environments with expertise in MS Hyper-V and VMWare.- Administering network printer servers for optimal performance.- Providing assistance during a migration project from Exchange 2003 to Exchange 2010.- Assembling desktop computers according to client specifications.- Procuring licenses for MS Office 2007/10/13 as required.- Troubleshooting hardware and software issues to identify and resolve problems effectively.- Setting up wireless networks to enable seamless connectivity.- Handling general helpdesk responsibilities, including call logging, job prioritization, and telephone support.- Coordinating hardware orders from suppliers to ensure timely procurement and delivery. Show less

- Designing, constructing, and maintaining cutting-edge solutions for clients.- Introducing new solutions and hardware to enhance clients' IT infrastructure.- Maintaining and managing Exchange server environments, including Exchange 2003, Exchange 2010, and Exchange 2013.- Managing and overseeing Active Directory operations, including user account creation, user groups, and security groups.- Setting up, configuring, and maintaining routers and switches from reputable brands such… Show more - Designing, constructing, and maintaining cutting-edge solutions for clients.- Introducing new solutions and hardware to enhance clients' IT infrastructure.- Maintaining and managing Exchange server environments, including Exchange 2003, Exchange 2010, and Exchange 2013.- Managing and overseeing Active Directory operations, including user account creation, user groups, and security groups.- Setting up, configuring, and maintaining routers and switches from reputable brands such as HP and Cisco.- Maintaining, managing, and configuring firewalls, including ISA Server 2003 and Threat Management Gateway 2010.- Managing backups using Symantec Backup Exec for reliable data protection.- Managing virtual environments, specifically MS Hyper-V and VMWare, to ensure efficient utilization of resources.- Managing network printer servers for seamless printing operations.- Assisting with migration projects, particularly the transition from Exchange 2003 to Exchange 2010.- Assembling desktop computers according to client specifications.- Procuring licenses for MS Office 2007/2010/2013.- Troubleshooting hardware and software issues to resolve technical problems effectively.- Setting up wireless networks to provide reliable and secure connectivity.- Handling general helpdesk responsibilities, including call logging, job prioritization, and telephone support.- Managing hardware procurement by coordinating with suppliers for timely delivery. Show less

- Providing 1st and 2nd line desktop maintenance and support services.- Building and repairing desktop computers as required.- Handling general helpdesk responsibilities, including call logging, job prioritization, and telephone support.- Offering user support and resolving issues promptly.- Providing desktop and server support to ensure smooth operations.- Being available for standby support when necessary.- Conducting desktop maintenance tasks to optimize… Show more - Providing 1st and 2nd line desktop maintenance and support services.- Building and repairing desktop computers as required.- Handling general helpdesk responsibilities, including call logging, job prioritization, and telephone support.- Offering user support and resolving issues promptly.- Providing desktop and server support to ensure smooth operations.- Being available for standby support when necessary.- Conducting desktop maintenance tasks to optimize performance.- Managing local area networks (LAN) for efficient connectivity.- Diagnosing and resolving faults in hardware and software components.- Troubleshooting hardware and software issues to identify and address problems effectively.- Setting up desktop and laptop computers, ensuring proper configuration and functionality. Show less