Provide exceptional customer service, identifying and fulfilling customer needs regarding phones anddevices. Conduct troubleshooting and repairs for devices, ensuring customer satisfaction. Demonstrateexpertise in product knowledge and technical specifications to assist customers in making informeddecisions.

Managed store operations during shifts, overseeing employees and ensuring smooth operations.Responsible for cashier duties, drink preparation, and cooking boba.Demonstrated leadership skills in effectively managing team members and resolving customer issues.Provided support for major sports events at Stanford University while working with Teaspoon.