Chris Guillory Email and Phone Number
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My background is in operations and project management. I was recently an Operations Manager at Marqeta where I worked with issuing banks and networks to launch new client programs. In addition, I managed the implementation for our new initiatives with Visa and Mastercard, both in the United States and internationally.Prior to Marqeta, I have over fifteen years experience in the fintech industry. Beginning with customer support, I eventually grew into management. I have spent ten years leading both customer support and account management teams.
Modio Health
View- Website:
- modiohealth.com
- Employees:
- 31
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Manager Project ManagementModio Health Feb 2023 - Present
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Project ManagerModio Health Dec 2020 - Feb 2023
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Application AnalystSutter Shared Services Jul 2018 - Dec 2020Implement, train, and support providers with Epic EHR• Manage implementation of Epic EHR; train providers and staff on use• Ensure milestones are met to achieve Go Live date of software• Configure software to meet provider’s individual needs• Cadence/Prelude certified -
Product Operations ManagerMarqeta, Inc Oct 2015 - Apr 2018San Francisco Bay AreaFintech issuer/processor specializing in prepaid debit• Project manager for key network initiatives both in US and internationally:o Recurring network certifications for Visa, Mastercard, Discovero Visa EMV Certification for the US and Canadao Contactless Payments (Paywave) - Visao Tokenization enablement - Mastercardo BIN Enablement for Visa, Mastercard, Discover and PULSE• Collaborated with multiple banks to launch new clients in the US and Canada, as well as… Show more Fintech issuer/processor specializing in prepaid debit• Project manager for key network initiatives both in US and internationally:o Recurring network certifications for Visa, Mastercard, Discovero Visa EMV Certification for the US and Canadao Contactless Payments (Paywave) - Visao Tokenization enablement - Mastercardo BIN Enablement for Visa, Mastercard, Discover and PULSE• Collaborated with multiple banks to launch new clients in the US and Canada, as well as, managed change requests for existing ones• Designed and deployed a network certification process for all majorcredit card networks Show less -
Support ManagerAppdirect Jan 2013 - Oct 2015San Francisco Bay AreaApplication marketplace that provides SaaS based solutions• Managed a global team supporting clients in the US, EU, and Australia• Established KPI metrics used to report to the executive team• Implemented SLA tracking and metrics on ticket lifecycles• Streamlined technical escalation process that led to faster resolution times -
Senior Account ManagerYapstone Sep 2007 - Dec 2012Walnut Creek, CaElectronic Payment Processor with a focus on the vacation, storage, and multifamily industry. • Account Manager for 180 merchants processing 2.5MM and above• Managed a group of five Account Managers across multiple verticals• Provided technical support for affiliates and partners -
Customer Support ManagerUs Merchant Systems Feb 2005 - Sep 2007Fremont, CaCustomer Service Manager for a Merchant Service Provider• Promoted after six months of service over senior CSRs• Managed Customer Service and Installation team• Ensured new installations were complete and provided metrics to executive team -
Military PoliceUs Army Mar 2003 - Jun 2005• 31B combat support qualified• 31A qualified for law enforcement on military posts -
Contributing WriterGame Revolution Jun 2002 - Feb 2003Berkeley, CaOnline video game site which features reviews and previews on current gaming consoles.• Reviewed video games for the XBOX and Playstation 2• Met requirements for strong writing skills and rigid deadlines
Chris Guillory Skills
Chris Guillory Education Details
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Mass Communication/Media Studies
Frequently Asked Questions about Chris Guillory
What company does Chris Guillory work for?
Chris Guillory works for Modio Health
What is Chris Guillory's role at the current company?
Chris Guillory's current role is Project Manager at Modio Health.
What is Chris Guillory's email address?
Chris Guillory's email address is gu****@****lth.org
What is Chris Guillory's direct phone number?
Chris Guillory's direct phone number is +141585*****
What schools did Chris Guillory attend?
Chris Guillory attended California State University-East Bay.
What skills is Chris Guillory known for?
Chris Guillory has skills like Zendesk, Creative Writing, Jira, Merchant Card Processing, Account Management, Customer Support, Kpi Reports, Microsoft Office, Mass Communication, Management, E Commerce.
Who are Chris Guillory's colleagues?
Chris Guillory's colleagues are Christina Moniz, Jocelyn Savage, Deanna Leahy, John Bou, Landon Goodson, Marie Robertson, Nicole Rudkin.
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1melangeevents.com2 +171386XXXXX
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Chris Guillory
Albany, Ca
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