Chris Harragan Email & Phone Number

As the Digital Marketing Lead at i-confidential, I oversee all digital content efforts, including LinkedIn, the website, articles, case studies, and newsletters. My primary focus has been on building a strong digital foundation to grow awareness, build trust, and communicate our value in the cyber security space.Key Responsibilities and Achievements:Content Strategy & Management:• Developed and executed a cohesive digital content strategy• Managed the creation of articles, case studies, and newsletters to align with business goalsLinkedIn Engagement & Growth:• Increased impressions and engagement on i-confidential’s LinkedIn page, significantly expanding our reach within the cybersecurity communityWebsite & SEO Optimisation:• Led SEO initiatives that improved website visibility and attracted the right audience, driving targeted trafficCampaign Leadership:• Managed various digital marketing campaigns aimed at raising brand awarenessThought Leadership:• Created thought-provoking content that showcases i-confidential’s expertise, positioning the company as a trusted leader in cybersecurityTeam Collaboration:• Worked closely with cross-functional teams to ensure a consistent message across all marketing and communication channels

After completing my Business Studies degree at the University of Stirling with a 2:1 Bachelor of Arts, I joined i-confidential as a Security Analyst. Throughout my time in this role, I’ve taken on a variety of roles as summarised below.Key Responsibilities and Achievements:Data Loss Prevention (DLP):• Investigated data loss incidents and monitored spam• Managed requests and process documentation• Led training sessions on DLP practices• Implemented new tools and procedures to streamline processes• Produced MI reports and managed SharePoint for documentation control Third-Party Profiling & Risk Management:• Led third-party profiling to assess compliance with security protocols• Developed and implemented third-party assurance frameworks• Produced detailed risk reports and mitigation strategies for third-party vendors• Streamlined the process for third-party risk assessments and access recertificationUser Access Recertification:• Conducted comprehensive user access recertification reviews• Created user guides and process documentation to streamline recertification• Managed data preparation and access control lists for recertification

Edinburgh, United Kingdom

Undertook various administrative tasks for a charitable organisation that provides expertise on continuous performance improvement for private, public and third sectors across Scotland. Created case studies of work that Quality Scotland carried out for customers.