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Chris Helm Email & Phone Number

Customer Success Leader | Customer Retention & Growth | Veteran at Ping Identity
Location: Louisville, Kentucky, United States 6 work roles 1 school
1 work email found @pressganey.com LinkedIn matched
4 data sources Profile completeness 100%

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Work email c****@pressganey.com
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Current company
Role
Customer Success Leader | Customer Retention & Growth | Veteran
Location
Louisville, Kentucky, United States
Company size

Who is Chris Helm? Overview

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Quick answer

Chris Helm is listed as Customer Success Leader | Customer Retention & Growth | Veteran at Ping Identity, a company with 1034 employees, based in Louisville, Kentucky, United States. AeroLeads shows a work email signal at pressganey.com and a matched LinkedIn profile for Chris Helm.

Chris Helm previously worked as Senior Customer Success Outcome Manager at Ping Identity and Manager, Enterprise Client Success at Press Ganey. Chris Helm holds Business Administration And Management, General from Indiana Wesleyan University.

Company email context

Email format at Ping Identity

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{first}.{last}@pressganey.com
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AeroLeads found 1 current-domain work email signal for Chris Helm. Compare company email patterns before reaching out.

Profile bio

About Chris Helm

Chris Helm is a Customer Success Leader | Customer Retention & Growth | Veteran at Ping Identity. He possess expertise in voip, telecommunications, unified communications, solution selling, managed services and 35 more skills. Colleagues describe him as "Highly Recommend for his empathy, team building and social intelligence. He is an asset to any team! Chris sets realistic goals and gives clear instructions and feedback. He instills pride, confidence, and positive energy in everyone on his team. Additionally, he works hard to provide the necessary tools for his team to succeed. He is always willing to jump in and help if assistance is needed to make it better for the organization as a whole. Chris has been through a lot of growth and change within our organization. Through each of these challenges he has risen to the occasion to be an incredible asset and mentor, and to provide the guidance and transparency to make it easier on his direct reports. I would welcome the opportunity to work with him again. Any organization that is fortunate enough to hire him should be grateful." and "I had the pleasure of working closely with Chris during our time together at Press Ganey, where he served as the Manager of my CSM team. What truly sets Chris apart is his deep understanding of the unique challenges faced by healthcare organizations. He has a remarkable talent for translating complex solutions into actionable strategies that meet the needs of healthcare clients and drive improved business outcomes. Chris approached every interaction with empathy, professionalism, and a strategic mindset, making him a trusted advisor to clients and his direct reports alike. Chris is a natural leader and communicator. He not only excels in client interactions but also can collaborate effectively cross-functionally to ensure smooth onboarding as well as long-term client retention and growth. His proactive approach, combined with a deep knowledge of the healthcare and SaaS space, led to significant growth in client satisfaction and contract renewals. I consider myself very fortunate that I was assigned Chris as my manager and I highly recommend him for any leadership role in client success, particularly in the healthcare industry. His passion for customer success, strategic insights, and commitment to excellence make him an invaluable asset to any organization."

Listed skills include Voip, Telecommunications, Unified Communications, Solution Selling, and 36 others.

Current workplace

Chris Helm's current company

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Ping Identity
Ping Identity
Customer Success Leader | Customer Retention & Growth | Veteran
denver, colorado, united states
Employees
1034
AeroLeads page
6 roles

Chris Helm work experience

A career timeline built from the work history available for this profile.

Senior Customer Success Outcome Manager

Current
Nov 2024 - Present

Manager, Enterprise Client Success

Remote

Apr 2022 - Oct 2024

Enterprise Client Success Manager

Mar 2021 - Apr 2022

Senior Customer Success Manager (Pharmacy)

Managed a strategic portfolio of McKesson's top pharmacy clients, totaling 10M in ARR through client success initiatives and success strategies.

Aug 2019 - Mar 2021

Manager, Client Engagement

Louisville, Kentucky Area

As a Manager of Client Experience, I led a team of Solution Managers (CSMs) focused on driving long-term customer adoption, portfolio growth, and client satisfaction. Overseeing a portfolio that generated $8M in ARR, I built trusted advisor relationships with key stakeholders and executive sponsors, serving as the primary point of contact for escalated.

May 2016 - Aug 2019

Senior Solution Manager

Louisville, Kentucky Area

*Responsible for the overall client experience, providing primary support for introducing new products and worked with clients to increase consumption of UCaaS services. *Established and nurtured excellent working relationships with clients and key stakeholders on the IT team.*Conducted regular account reviews, highlighting success metrics and identifying.

Jun 2011 - May 2016
Team & coworkers

Colleagues at Ping Identity

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1 education record

Chris Helm education

FAQ

Frequently asked questions about Chris Helm

Quick answers generated from the profile data available on this page.

What company does Chris Helm work for?

Chris Helm works for Ping Identity.

What is Chris Helm's role at Ping Identity?

Chris Helm is listed as Customer Success Leader | Customer Retention & Growth | Veteran at Ping Identity.

What is Chris Helm's email address?

AeroLeads has found 1 work email signal at @pressganey.com for Chris Helm at Ping Identity.

Where is Chris Helm based?

Chris Helm is based in Louisville, Kentucky, United States while working with Ping Identity.

What companies has Chris Helm worked for?

Chris Helm has worked for Ping Identity, Press Ganey, Mckesson, and Intrado.

Who are Chris Helm's colleagues at Ping Identity?

Chris Helm's colleagues at Ping Identity include Osha Fuangkasae, Greg Galanopoulos, Matt Slater, Mark Powell, and Vincent Diep.

How can I contact Chris Helm?

You can use AeroLeads to view verified contact signals for Chris Helm at Ping Identity, including work email, phone, and LinkedIn data when available.

What schools did Chris Helm attend?

Chris Helm holds Business Administration And Management, General from Indiana Wesleyan University.

What skills is Chris Helm known for?

Chris Helm is listed with skills including Voip, Telecommunications, Unified Communications, Solution Selling, Managed Services, Mpls, Account Management, and Saas.

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