Chris Hendricks

Chris Hendricks Email and Phone Number

Falcon Complete Operations Specialist @ CrowdStrike
New York, NY, US
Chris Hendricks's Location
New York City Metropolitan Area, United States, United States
Chris Hendricks's Contact Details
About Chris Hendricks

Experienced Information Technology Security Analyst with a demonstrated history of working in the health care industry. Skilled in Information Security and creative Problem Solving. Strong overall information technology professional with a Bachelor’s Degree focused in Computer/Information Technology Administration and Management from Southern Illinois University, Edwardsville.

Chris Hendricks's Current Company Details
CrowdStrike

Crowdstrike

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Falcon Complete Operations Specialist
New York, NY, US
Website:
crowdstrike.com
Employees:
10394
Chris Hendricks Work Experience Details
  • Crowdstrike
    Falcon Complete Operations Specialist
    Crowdstrike
    New York, Ny, Us
  • Astro Management Group
    Cyber Security Consultant
    Astro Management Group Aug 2024 - Present
    Remote, Usa, Us
  • Crowdstrike
    Falcon Complete Operations Specialist
    Crowdstrike May 2023 - Aug 2024
    Remote, Us
  • Summit Health
    Security Operations Center Analyst
    Summit Health Jan 2022 - May 2023
    Lead the implementation of a full EDR solution (CrowdStrike) and manage administrativelyLeverage CrowdStrike API using PSFalcon to automate or get more utility out of the solutionAssist with managing the Exabeam SIEM and UEBA platformUse CyberArk EPM to create and manage policies to prevent the use of unauthorized softwareTriage incidents that are ingested into our IR queue, including alerts from various security toolsAnalyze log sources to perform event correlation from a variety of sourcesTemplatize our security stack deployment and onboarding for M&A processes
  • Summit Health
    Information Technology Security Analyst
    Summit Health Nov 2020 - Dec 2021
    Assess vendors and third party security posture to validate alignment with our business requirementsImplement a full vulnerability scanning platform (Qualys) and manage IT assets and reportingComplete PCI DSS attestation to maintain compliance status with our payment processorsEnhance the data governance and data classification lifecycle and continually mature the processWork with external auditors to identify security gaps and begin the mitigation or remediation processDocument and analyze SOC 1, SOC2, ISO 13485, HITRUST, Risk AssessmentsLead and maintain projects to onboard essential security tools such as CrowdStrike and Qualys
  • Ls Power
    Help Desk Analyst
    Ls Power Apr 2018 - Oct 2020
    New York, Ny, Us
    Consult with users to determine and resolve hardware and software issuesPerform troubleshooting to isolate and diagnose user technical issues.Provide telephone, e-mail and network alert response and utilize ticketing system todocument and track open problems. Responsible for keeping user training documentation up to date.Assist with planned network and server maintenance and upgrades.Track software licenses.Configure and deploy network devices and workstations according to standards.Provide detailed and effective communication to internal team. Clearly communicateproblem/resolution process to users and / or management.Work directly with vendors to identify solutions and actively apply those solutions forimproving the LS Power’s client infrastructure.Continuously strive to improve user support by identify opportunities and recommendsolutions for improving services efficiency and effectiveness.Develop and implement enterprise wide solutions for desktop management and infrastructure.Perform basic LAN/WAN troubleshooting to isolate and diagnose problems.Monitor networks via internal reporting tools; help resolve network and system problems,perform break-fix troubleshooting on networks and systems and escalate to engineers asneeded.
  • Alpi Usa Inc
    Systems Coordinator
    Alpi Usa Inc Sep 2017 - Apr 2018
    Valley Stream, New York, Us
    Use business analyst skills for project developmentPresent projects in front of key stakeholders and managersAnalyze and enhance business processesSoftware support and implementation in remote locationsHardware support and implementationNetworking support in remote locations (LAN, WAN)Install Computer peripheralsConfiguration of network printers.Mapping of network drivesFacilitate office relocation and provide LAN configurationTroubleshoot internal users software and hardwareReceived troubleshooting requests via email and phoneAssist in troubleshooting WMS softwareSystem administrator of G Suite email client for all usersSystem administrator of WMS for all usersManage security rights of users Preform proper employee entrance/exit procedures for all systemsFacilitate meetings with clients to conduct system integrationProper documentation of process flow between multiple systemsWork on unique projects with variety of internal usersDocument milestones and deliveries
  • East Alton Public Library
    Information Technology Specialist
    East Alton Public Library Jan 2017 - Jul 2017
    Provide desktop support to faculty and patron computersManage a total of 14 computersMaintain the LAN to provide the faculty and patrons with a secure connection to the internetWork with a firewall and OpenDNS to ensure safe use of the internetEnforce Group Policy Editor on patron machinesUpdate website with relevant content
  • Southern Illinois University Edwardsville
    Its Help Desk Assistant
    Southern Illinois University Edwardsville May 2016 - Jul 2017
    Edwardsville, Illinois, Us
    Provide customer support for faculty and studentsOn-call technician assistance for labs and classroomsSubmit accurate trouble tickets with detail to desktop supportUpdate common knowledge base with common problems

Chris Hendricks Skills

Spanish Powerpoint Creative Problem Solving Computer Building Customer Service Management Critical Thinking Computer Proficiency Microsoft Office Autocad Data Entry Data Analysis Client Development Client Relations Skills Social Media Research Mechanical Engineering Problem Solving Creative Writing Employee Management Delegation Information Technology Computer Hardware Troubleshooting Computer Repair It Solutions It Service Management Troubleshooting Network Security Computer Networking Database Design Sql Mobile Application Development Information Security Business Writing Java Nist Itil Implementation It Audit Dns Administration Dhcp Telecommunications Linux Customer Service Technical Support Computer Maintenance Active Directory Microsoft Excel Microsoft Word Python

Chris Hendricks Education Details

  • Southern Illinois University Edwardsville
    Southern Illinois University Edwardsville
    Computer/Information Technology Administration And Management

Frequently Asked Questions about Chris Hendricks

What company does Chris Hendricks work for?

Chris Hendricks works for Crowdstrike

What is Chris Hendricks's role at the current company?

Chris Hendricks's current role is Falcon Complete Operations Specialist.

What is Chris Hendricks's email address?

Chris Hendricks's email address is ch****@****lth.com

What schools did Chris Hendricks attend?

Chris Hendricks attended Southern Illinois University Edwardsville.

What skills is Chris Hendricks known for?

Chris Hendricks has skills like Spanish, Powerpoint, Creative Problem Solving, Computer Building, Customer Service Management, Critical Thinking, Computer Proficiency, Microsoft Office, Autocad, Data Entry, Data Analysis, Client Development.

Who are Chris Hendricks's colleagues?

Chris Hendricks's colleagues are Fiona Hart, Chantelle Harpe, Chris L., Vlad Stratan, Nitish W., Sanket Bhasin, Christopher J..

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