🌟 **DevOps Engineer | Cloud Infrastructure Specialist | Agile Advocate**Innovative DevOps Engineer with extensive experience in Scrum environments and a knack for building resilient cloud infrastructures. Driven by a passion for optimizing costs, automating processes, and delivering outstanding customer service. Committed to enhancing operational safety, reliability, and efficiency using cutting-edge technologies.**Key Highlights:**- Monitoring and Cost Optimization: Excelled in client application monitoring, significantly reducing application latency by 75% through automation.- Scalable Workflow Architect: Transformed traditional systems into modern, scalable infrastructures, deploying user-friendly technologies and enhancing workflow consistency.- Client Engagement: Strong liaison between technical teams and clients, advocating for client-centric decision-making, and implementing Scrum and Agile methodologies.**Technical Proficiencies:**- Cloud Platforms: AWS, GCP- Monitoring Tools: Grafana, Google Cloud Operations Suite, Prometheus- Infrastructure as Code: Terraform, Git, YAML- Workflow Management: Argo WorkFlows- Languages: JavaScript, React, Ruby**Experience:**- StarOps (Jan 2023 - Present): Played a pivotal role in deploying scalable solutions and ensuring high-quality client engagements.

● Realized an application that combined user client organization with associated calendar ● Drew more relevant connections between data from customers and events to serve user’s needs● Designed a digital business card and styled it according to business trends● Worked closely with client to meet desired aesthetics to drive business growth

• I exceeded sales goals through inspiring and motivating my team. I created a high level of ownership in my teams to challenge individuals and celebrate effort.• Consistently achieved operational excellence through accountability, follow-up and leaning into opportunities.• Developed the best leaders in retail by leveraging interpersonal and leadership skills.• Created efficient inventory management and production systems through utilizing available tools and creative problem-solving to reduce wait times and lessen unnecessary employee workload.• Fostered a positive work environment which strictly adhered to the companies’ missions and values.• Maintained the highest level of customer experience creating loyalty, return and higher sales.

• Created volunteer opportunities with Union Station Homeless Services to serve our community• I was elected Manager of the Quarter Q4 2019 in the region for exceeding all metrics, leading the region in customer experience and creating a strong bench of talent for future district growth

• By utilizing strong interpersonal skills, leading meetings and collaborating with my teams I was able to move from Barista to Store Manager.• I became a coffee master and leader in coffee for my store and employees.