Chris Herz Email & Phone Number

Seattle, Washington, United States

Introduced CI/CD processes using Azure DevOps and GitHub Actions to ensure seamless integration and deployment of business-critical services. Performed many migrations as business needs and requirements change.Brought forth a security-first culture using Snyk and SonarQube to test code prior to merging pull requests. Assist with PCI audits, penetration testing, and load testing making certain customer information is protected and business services are healthy.Documented and maintained nightly jobs giving the business the option to backup and restore from AWS S3 as a part of a larger disaster recovery process. Championed enhancing system and business resiliency by promoting the use of Keeper to store and rotate sensitive secrets & keys.Foster cross-functional partnerships with Marketing, eCommerce, and Customer Support teams to bolster record-breaking North American and European online sales with minimal disruptions. Partook in on-call support rotations using OpsGenie and PagerDuty notification services meeting all P1 SLAs within fifteen minutes.Drive infrastructure optimization through strategic implementation of Infrastructure as Code (IaC) principles, boosting operational efficiency and consistency by reducing time to provision sandboxes from one day to an hour. Meticulously manage release processes and triage internal tickets, leveraging tools like BitBucket, GitHub, Jira, and Confluence. Release cadence increased from bimonthly to weekly deployments allowing for quicker delivery of features to better the customer experience.

Seattle, Washington, United States

Developed responsive websites using Salesforce Commerce Cloud, driving award-winning designs for major brands like Fender Guitars and adidas. Led mobile-first development processes using NodeJS, AngularJS, and other Javascript frameworks.Occasionally conducted in-depth requirement analysis as an Information Architect, ensuring precise alignment between client needs and project deliverables. This would include traveling on-site to meet with clients to address issues and forge trusting relationships.Orchestrated multiple weekly deployments via Jenkins, managing numerous Git and SVN repositories for all clients. Performed repository migrations from SVN to Git bringing forward and maintaining commit history.Embraced continuous learning, securing and renewing Salesforce Commerce Cloud Architect and Development certifications to stay at the forefront of e-commerce solutions.

Portland, Or

Collaborated with Marketing and Creative teams to implement cutting-edge concepts, leveraging server-side JavaScript, HTML/CSS, and jQuery for enhanced user experiences on the Salesforce Commerce Cloud eCommerce platform.Supported robust multilingual, expanding Columbia Sportswear's market presence in North America and Europe. Using Salesforce Commerce Cloud’s locale functionality was able to launch many translated websites within weeks instead of months.Facilitated seamless integration of new features, improving user experience. Introducing the use of responsive design to support mobile users.