Chris Hester Email & Phone Number

Texas, United States

Dallas–Fort Worth Metroplex, Texas, United States

• Managed integration merger office support of $4B+ AMS acquisition including progress read-outs to c-suite leadership team of acquirer and target companies* Constructed current-state and future state organization.
• Developed strategic program generating $30M in incremental revenue by enhancing marketing, strengthening unique selling propositions, identifying and prioritizing feature launches, and improving customer segmentation.

Houston, Texas, United States

* Optimized product mix for 1000+ store locations to simplify the consumer decision-making process by rationalizing SKUs and streamlining menu design using consumer research, reducing inventory complexity by 50%* Validated product price strategy and menu optimization by building, testing and implementing a market research survey for 5,000+ consumer.

Dallas, Texas

* Designed and implemented a strategy to drive timely resolution of 20 million equity transactions by analyzing data, prioritizing transactions by business impact, and developing a cross-functional communication plan.* Partnered with global engineering teams to manage the migration of the firm’s derivative reconciliation reporting to a third-party provider.

Austin, Texas

Employed change management skills across multiple projects supporting efforts to improve efficiency and increase regulatory safeguards for internal client applications, reporting, and procedures.* Bolstered data governance for 1,500+ users on a firmwide client database by establishing a comprehensive information owner program providing access oversight.

Austin, Texas

Spearheaded a onboarding pilot program in Finance & Business Management, overseeing expansion to all Commercial Banking lines of business.* Generated $26,000 in technology and location expense savings over a 6-month timeframe by proactively instituting an expense management program. * Accelerated the expansion of a 500-person onboarding pilot to 12,000.

Wilmington, Delaware

Drove efforts in identifying process inefficiencies and guiding recommended improvement opportunities for cross-functional lines of business for the Consumer Community Bank.* Directed 75+ process modeling sessions to identify strategic improvements and coordinate business synergy throughout the firm’s consumer and community banking business.* Implemented.

Wilmington, Delaware

* Managed vendor client relations to document requirements, implement technology enhancements and resolve system issues to implement a firmwide business process mapping tool.* Created mapping standards and documented best practices to govern the creation of cross-functional process maps.* Developed a pricing model to analyze competitor’s strategies, advise.

Dallas-Fort Worth Metroplex

Austin, Texas Area

Austin, Texas Area

Austin, Texas Area

Austin, Texas Area

Master Of Business Administration - Mba, Finance

Bachelor Of Arts (B.A.), Economics

Graduated with Liberal Arts Honors