Chris Hightower Email & Phone Number

In today's dynamic and highly complex healthcare industry, high-value care is critical to promoting patient health and prolonging life. Healthcare professionals should strive to provide excellent patient care with efficient use of resources. As a multifaceted, vision-driven professional with progressive experience in pharmacy and healthcare consulting, my years of experience have laid a strong foundation and profound understanding of pharmacy practice's clinical and business aspects. Throughout my career, I have helped hospitals flourish by utilizing data-driven initiatives and developing top-notch pharmacy programs to deliver cost-effective and quality patient care. I bring proficiency in strategic planning, project management, financial management, and workflow improvement. In my previous roles, I collaborated with multidisciplinary teams and implemented innovative strategies which boosted productivity, optimized medication therapy, and improved the delivery of patient care. My experience encompasses utilizing research and trend analysis, ensuring cross-organizational alignment, nurturing patient and colleague relationships, and overseeing implementation and operations.Taking on these roles has led to my proudest achievements:• Supervision & Administration: Oversee day-to-day pharmacy operations for St. Rose Siena Hospital with a 300-bed capacity and head operational personnel management activities for 46 direct-report pharmacists.• Regulations Compliance: Actively participated in developing medication-handling procedures while adhering to regulatory requirements (USPS 795, 797, 800) and promoting the safe storage and preservation of medications.• Process Improvement: Spearheaded the implementation of the Meditech system and developed the pharmacy module to include drug dictionaries and commonly used sigs while ensuring alignment with other modules. • Staff Development: Conduct comprehensive training for new and current staff to develop knowledge and skills, maximizing efficiency and productivity.