• Tutor/Mentor to learners throughout their NVQ. • Delivery and Assessment of Functional Skills• Assessment planning. • Reviewing progress. • Delivering learning and training plans. • Developing learner’s soft skills. • Holistic observations of Surveying/Fitting techniques. • Building regulations/Health and Safety training

• Installer- installation of replacement windows, doors, conservatories, Glass structures. • Regional trouble-shooter solving and rectifying poor installations and overcoming complaints • Skills Assessor- installation assessments. • Network Trainer-spearheading development through behaviour, communication and assessment • Developing NVQ training programme for trainees. • Organisation of scheduled training programmes. • Tender and Procurement of training products and materials. • Dealing with conflict- management and adaption to difficult situations • Presentational skills- public speaker/power point presentations. • Delivery of Health and Safety regulations toolbox talks around network. • Designed product knowledge courses to improve customer service skills/insurance sales. • Locksmith.

• Council contracts/ domestic installations e.g. windows, doors and conservatories • Accountable for an 8 man team liaising with council officials i.e. ‘clerk of works’ to negotiate final finish products. • Glass processing/Fabrication for frame.• Achieving deadline targets