Chris Holdsworth Email & Phone Number

London

Delivery Lead for private companies tender and pitch to build a standalone bespoke Content Delivery Network• Researched, developed and lead presentation of successful concept pitch resulting in the build of a bespoke Content Delivery Network (CDN).• The pitch led to managing a remote based team of 16 contracting consultants.• CDN built from Zero to Minimum Viable Product (MVP) in 6 months. This was a highly complex technical solution bringing together multiple consultant… Show more Delivery Lead for private companies tender and pitch to build a standalone bespoke Content Delivery Network• Researched, developed and lead presentation of successful concept pitch resulting in the build of a bespoke Content Delivery Network (CDN).• The pitch led to managing a remote based team of 16 contracting consultants.• CDN built from Zero to Minimum Viable Product (MVP) in 6 months. This was a highly complex technical solution bringing together multiple consultant specialities and technology sectors (which has taken considerable time to build and implement elsewhere in the commercial sector)Key to delivery of this project were: 1. Project management - utilising Project scoping, planning and resource allocation skills to enable flexibility in the internal development and the shifting client targets (which were due to delayed client managed hardware deliverables)2. Developing the consultants into one core team, bringing the technical skills and personalities together by engaging both individuals and team in daily communications, developing clear objectives and working with the team on realistic timelines within the overall project boundaries. Show less

London, United Kingdom

• Governance of CDN engineering & technical related services for the group, making sure that service level agreements and other business targets were met, which included ensuring the high quality of product and uninterrupted web based services.• Strategic liaison between stakeholders, internal departments & CDNs, working with legal and technical teams to enable clear options for management consideration and planning. Translating highly technical information into relatable information for… Show more • Governance of CDN engineering & technical related services for the group, making sure that service level agreements and other business targets were met, which included ensuring the high quality of product and uninterrupted web based services.• Strategic liaison between stakeholders, internal departments & CDNs, working with legal and technical teams to enable clear options for management consideration and planning. Translating highly technical information into relatable information for multiple levels of business stakeholder, allowing business decision making and technical service development.• CDN budget management and forecasting, working with global accounts teams to provide scheduled updates and future costings to management, allowing for business planning both for the short and long term.• Major achievement was managing the technical analysis, planning, implementation, migration, and reconciliation of 2500+ CDN customer Live ‘Cache’ profiles and CDN tools, due to company sale of its web portal assets. Completed with zero drops in websites, data feed, live and on-demand 24/7 video services. Show less

As above. Role transitioned under new group company ownership.

Feltham, Uk

• Developed companywide understanding of internal technical solutions, via joint company/service provider collaboration developing bespoke training packages, which included the service providers self-service tools, enabling greater flexibility and speed in the development and support of product.• Support and troubleshooting of delivery network issues, incident escalation, root cause analysis, SLA reporting & implementing remediation strategies. Delivered individual and team coaching with… Show more • Developed companywide understanding of internal technical solutions, via joint company/service provider collaboration developing bespoke training packages, which included the service providers self-service tools, enabling greater flexibility and speed in the development and support of product.• Support and troubleshooting of delivery network issues, incident escalation, root cause analysis, SLA reporting & implementing remediation strategies. Delivered individual and team coaching with personal high availability, to support the internal teams working knowledge of the tech platform. This work lead to being awarded the Employee of the year award 2012. Show less

Feltham, Uk

• Management of extensive Akamai CDN service catalogue for global delivery of assets by building, renewing and maintaining the delivery service backend technical configurations for the organisation.• Initiated and rolled out live streaming operational support processes across group to develop strong technical capabilities both for internal support and infrastructure teams, based in UK, India and Poland for global event service cover.• Risk management and troubleshooting of live event… Show more • Management of extensive Akamai CDN service catalogue for global delivery of assets by building, renewing and maintaining the delivery service backend technical configurations for the organisation.• Initiated and rolled out live streaming operational support processes across group to develop strong technical capabilities both for internal support and infrastructure teams, based in UK, India and Poland for global event service cover.• Risk management and troubleshooting of live event and associated technology systems issues, initiating & implementing preventative measures to ensure faultless delivery, identifying root causes & implementing remediation strategies. • Company spokesman at the service provider CDN Akamai’s global ‘Usability Council’ (a group of industry leaders helping shape future streaming developments) providing client and user insight into day to day usage, issues and troubleshooting remedies, providing key real world information for future product roadmaps, which would directly benefit the company’s internal products and services. Show less

Feltham, Uk

• Built a strong Audio Visual (AV) Engineering and CDN departmental setup & structure to provide support for growing technical departments, including vision and planning for company product expansion, recruiting and integrating new staff into team. • Project management of technical builds, including AVID ISIS implementation, Broadcast MCR build (with Arqiva) and internal Encoding infrastructure. Responsible for strategic planning of technology and team resources enabling successful… Show more • Built a strong Audio Visual (AV) Engineering and CDN departmental setup & structure to provide support for growing technical departments, including vision and planning for company product expansion, recruiting and integrating new staff into team. • Project management of technical builds, including AVID ISIS implementation, Broadcast MCR build (with Arqiva) and internal Encoding infrastructure. Responsible for strategic planning of technology and team resources enabling successful implementation within management set timeframes.• Implemented PremiumTV’s original Live and VOD Windows Media, Flash and H264 video delivery, researching, developing, and implementing the hardware and software packages of cutting-edge audio and video streaming technology to support the company’s new live sports revenue stream. Show less

Feltham, Uk

• Responsible for the editing of multiple sports videos for online distribution capturing and creatively packaging content to be supplied as supplement to client’s static website content material.

London, United Kingdom

• Creation of initial concept leading to writing the business plan to enable funding for initial streaming music service research and development, including proposed budget and potential company growth. Development of pitch and business model secured funding from a local business VC interested in new media. R&D highlighted several potential business paths, which concluded with the focus on building a streaming media encoding house.• Developed a creative concept of a Media Encoding House… Show more • Creation of initial concept leading to writing the business plan to enable funding for initial streaming music service research and development, including proposed budget and potential company growth. Development of pitch and business model secured funding from a local business VC interested in new media. R&D highlighted several potential business paths, which concluded with the focus on building a streaming media encoding house.• Developed a creative concept of a Media Encoding House into working business model via R&D of streaming media encoding, internet broadcasting technologies. Managed and implemented the evolution of the initial streaming media music concept into a service for translating clients artist video and audio clips into the internet based streaming format, allowing extra marketing options for the client.• Responsible for Encoded audio & visual media into streaming media file formats for major record companies including EMI Classics, Decca & Warner Classics, allowing additional consumer engagement by using existing footage and music to promote new releases from the record companies’ client roster. Show less

Acton, Uk

Harrow Campus, London, Uk