Deskside Computer Hardware And Software Support
Support of 200+ customers including off-site customers. MS Office 2003 - 2010 support and setup. New user account setup, computer setup/builds and hardware deployment. Troubleshooting of local client connectivity issues. Deployment of inline IP phones and some troubleshooting. Migration from Windows XP Pro to Windows 7 Enterpise. Some use of MS Dism to create a generalized image used for imaging new computers with a standard corporate image with the tools required for most end users day to day work needs.