Chris Howard

Chris Howard Email and Phone Number

Vice President of Infrastructure, Operations, and Quality Assurance @ Sally Beauty
Fort Worth, TX, US
Chris Howard's Location
Dallas-Fort Worth Metroplex, United States, United States
Chris Howard's Contact Details

Chris Howard personal email

n/a

Chris Howard phone numbers

About Chris Howard

Chris Howard is a Vice President of Infrastructure, Operations, and Quality Assurance at Sally Beauty. He possess expertise in retail, merchandising, management, inventory control, inventory management and 36 more skills. Colleagues describe him as "I will never forget when I hit a low in my career. I went to Chris and he offered to pray with me. I recall thinking “but we are at work”. He reminded me that people do all types of non-value added activities at work. Nevertheless, we prayed. He prayed for protection for me and my family. He also prayed that the issues I faced at work would pass. It all worked out and I am forever thankful to Chris for setting a great example as a leader. Over the years, I have been inspired to do the same thing." and "Chris has got to be the hardest working man in IS. On many occasions I have had the pleasure to work with Chris and his group. Chris has a personality that you just can't help but like. Always ready to help and follows through with any task you need him or his group to manage. In 2006 we rolled out the largest deployment of Windows -based PC's in our chains history. Chris's group was responsible for rolling these PCs out to the stores and also manages the contractors we had visit each store. These rollouts occurred both over-night and during store operating hours. Thanks to Chris's help and many others in his group the rollout was a complete success. And this is just a recent example of the kind of work Chris does at Michaels. Thank you, Chris."

Chris Howard's Current Company Details
Sally Beauty

Sally Beauty

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Vice President of Infrastructure, Operations, and Quality Assurance
Fort Worth, TX, US
Website:
sallybeauty.com
Employees:
11525
Chris Howard Work Experience Details
  • Sally Beauty
    Vice President Of Infrastructure, Operations, And Quality Assurance
    Sally Beauty
    Fort Worth, Tx, Us
  • The Michaels Companies, Inc.
    Vice President Solution And Delivery
    The Michaels Companies, Inc. Feb 2019 - Present
    Irving, Texas, Us
    Responsible for owning delivery and support for Supply Chain, Merchandising and Corporate Applications Systems and Development.Leading software engineering teams to build applications that integrated with shared platforms to support company vision and strategic plans. Oversee and lead the development and implementation of multiple portfolios of products that include customized middleware, SaaS platforms, IT service management, mobile application, Retail Store, and infrastructure architecture software solution. Collaborate with the business units, software developer teams, Human Resource team, and Ecommerce teams to design, build, and implement solutions that deliver maximum value on time and on budget. Prepare, manage, and track department annual budget to ensure projects targets are delivered on time and withing budget. Leveraging new technologies to cut costs and build the foundation for future expansion of business and strengthen the current infrastructure. Partnering with leaders across the organizations to strategize, develop, and deliver solutions to meet the demands of Ecom business and Stores Operations.
  • The Michaels Companies, Inc.
    Sr Director Solutions And Delivery
    The Michaels Companies, Inc. May 2016 - Feb 2019
    Irving, Texas, Us
    Oversee a group of 75 IT members to provide day to day critical support for Point of Sale (POS), Windows Instore Processing Systems (WISP), Framer Point/Design Hub (DH), and Artistree Production (B2B). Led a team of Developers, System Analysts and Support personnel to develop, install, maintain, and support software applications that include POS, WISP, DH, and B2B. Managed Stores Operation team to resolve technical issues and ensure business continuity for 1250+ stores. Collaborated cross-functional teams to manage PCI compliance and security patching across 53K clients. Tailored plan and coordinated with third party providers to handle level 1 (L1) support to speed up the response time for store issues. Formulated and planned software and hardware upgrade and enhancements all stores. Managed 3rd party vendors contracts to meet SLA and ROI for hardware and software deliverables. Collaborated with different IT teams to address and resolve critical issue tickets escalated by store
  • The Michaels Companies, Inc.
    Sr. Director – Distribution Center Hr • Michaels Stores Inc.
    The Michaels Companies, Inc. Feb 2013 - May 2016
    Irving, Texas, Us
    Managed Distribution Managers, Team Members and coordinated the Human Resource policies and programs covering all the following: labor relations, wage and salary administration, orientation and training, safety and health, benefits and employee services. Responsible for recruitment, development and retention of employees and eliminating turnover from 30% to a yearly average of less than 8% across all 8 locations. Directed the day-to-day operations through a team member to ensure timely, accurate, efficient and courteous Human Resources (HR) services in a cost-effective manner.
  • The Michaels Companies, Inc.
    Director – Supply Chain Optimization
    The Michaels Companies, Inc. Apr 2010 - Feb 2013
    Irving, Texas, Us
    Developed and drove Logistics and Supply Chain Strategic roadmap through analyzing critical business data and turning it into actionable information. Made strategic decisions regarding planning parameters and internal distribution network set-up through cross functional collaboration. Worked with cross-functional team and business partners to develop Optimized Fulfillment/Distribution Network in support of increasing level of service for growing online demand and increasing speed to market for brick-and-mortar business.
  • Sabre Corporation
    Sr. Manager – Systems Integrations
    Sabre Corporation Apr 2009 - Apr 2010
    Southlake, Texas, Us
    Directed a team responsible for execution and completion of information technology solutions projects. Main point of leadership contact for internal and Airline business C-level business partners. Led the installation and client acceptance of capitalized equipment, enterprise software system, or system integration project or engagement. Was responsible for ensuring that customer needs are satisfied through providing specific deliverables. These individuals are responsible for the overall project plan, budget, structure, schedule and staffing requirements. The major emphasis is on management, integration and coordination of multiple cross functional teams, integrated projects. Incumbents are required to manage the efforts of company, customer, and third-party vendors to ensure that an integrated solution is provided to meet the customer's need. Incumbents are instrumental in overall planning and selling of services. Acted as a primary interface with the customer, internal or external, on issues regarding expectations and project deliverables. Developed budget and manages activities of a department, section, work group and/or project.
  • Michaels Stores
    Director – It Network Infrastructure And Systems Support
    Michaels Stores May 1995 - Apr 2009
    Irving, Texas, Us
    Directed Information Technology operations within a $4+ billion company providing support for corporate and field employees. Responsibilities for Network Engineering, Desktop Support, Database Engineering, Quality Assurance, Telecommunications, Computer Operations, Production Job Scheduling Operations, Helpdesk, 2nd Level Support, Store Deployment, Asset Management, and Change Management. Strong management skills with the ability to work under pressure and motivate others. Ensured compliance with corporate policies, department standards, security, and maintenance. Continuously investigated new technologies to manage cost, to improve service, and to maintain overall reliability of the infrastructure, and the Customer Facing parts of the organization. These strategies had increased uptime to 99.0 % each year for 10 years. Evaluate technical specifications, formulate solutions, and provides recommendations for strategic initiatives. Managing a total budget of $15 million for capital and expenses that was both software and hardware.
  • Baylor All Saints Hospital
    Sr Manager - It Infrastructure And Security
    Baylor All Saints Hospital Jan 1982 - May 1995
    Responsible for installation and Network Architecture for Digital Links, Management of SNMP monitoring tools, performance diagnostics and troubleshooting wide-area and local area networks across all nine locations supporting 20,000 devices and 50 resident doctors offices. Design and implementation of AIX , 4341/ 4381 systems, Novell, and Microsoft servers interconnected patient information systems. Data center configuration, layout, UPS redundancy, and high availability system reliability enabling a 99.5% uptime for all infrastructure. Security Leader for all HIPPA and Patient information audits in responses to Board of Directors and Hospital C-Suite Administration. Led and managed a team of 25 engineers,security, and operations.

Chris Howard Skills

Retail Merchandising Management Inventory Control Inventory Management Customer Service Human Resources Store Management Leadership Team Building Microsoft Excel Loss Prevention Forecasting Visual Merchandising Profit Cross Functional Team Leadership Team Leadership Training Vendor Management Supply Chain Budgets Cpfr Purchasing Sales Project Management Process Improvement Powerpoint Microsoft Office Outlook Strategic Planning Pricing Business Process Improvement Hiring P&l Supply Chain Management System Deployment Income Statement Customer Experience Store Operations Windows Logistics

Frequently Asked Questions about Chris Howard

What company does Chris Howard work for?

Chris Howard works for Sally Beauty

What is Chris Howard's role at the current company?

Chris Howard's current role is Vice President of Infrastructure, Operations, and Quality Assurance.

What is Chris Howard's email address?

Chris Howard's email address is ho****@****att.net

What is Chris Howard's direct phone number?

Chris Howard's direct phone number is (972)-409*****

What skills is Chris Howard known for?

Chris Howard has skills like Retail, Merchandising, Management, Inventory Control, Inventory Management, Customer Service, Human Resources, Store Management, Leadership, Team Building, Microsoft Excel, Loss Prevention.

Who are Chris Howard's colleagues?

Chris Howard's colleagues are Kacie Boettcher, Judy Hooks Bradford, Sidney Love, Christine Wright, Kay Nyborg, Allison Berrian, Brianna Duncan.

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