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A dynamic and results-oriented leader with a track record for identifying business and user problems, shaping future visions, and crafting effective product and service strategies to achieve business and stakeholder objectives. Experienced as a consultant in established and startup businesses both internally and with external clients. A leader in product and service innovation, enhancing customer experiences, and leading digital transformation, helping clients navigate through pivotal decisions. Skilled at leading multidisciplinary, diverse teams across various worldwide locations, identifying and understanding user wants, needs and behaviours to inform product and service decisions. A visionary leader and orchestrator who encourages his clients and teams to innovate, collaborate and create impactful, results-driven solutions.
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NedDioYork, Gb -
Partner144C Jan 2024 - PresentYork, England, United Kingdom
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Founding MemberDesign Leaders Community Jan 2024 - PresentLondon Area, United Kingdom -
Vice President - Head Of Digital Business, Innovation And DesignEpam Continuum Nov 2020 - Jan 2024York, England, United KingdomChris plays a pivotal role in the Digital Practice Leadership team, leading a diverse and highly skilled group of consultants in Digital Business, Product and Service Design, and Brand & Marketing. He excels in building C-Suite level advisory relationships and addressing core client issues. His experience extends across the USA, APAC, and a recent emphasis on the EMEA region. He is responsible for leading his team of nearly 500, contributing to the practice revenue of nearly $800m and achieving… Show more Chris plays a pivotal role in the Digital Practice Leadership team, leading a diverse and highly skilled group of consultants in Digital Business, Product and Service Design, and Brand & Marketing. He excels in building C-Suite level advisory relationships and addressing core client issues. His experience extends across the USA, APAC, and a recent emphasis on the EMEA region. He is responsible for leading his team of nearly 500, contributing to the practice revenue of nearly $800m and achieving an aggressive utilisation target of over 70%. Show less -
Senior Director, Head Of Business And Service DesignEpam Systems May 2015 - Oct 2020London, United KingdomChris is part of the Global Design Group at EPAM, heading up the Business Design and Innovation practice. He focuses on helping his clients to understand how to innovate whether products, services or process, often establishing new business models. - Developing a continual view of the future, the trends, the impact on business- Design led consultant, establishing clearly defined roadmaps driven by user needs- Inspiring leadership teams to challenge the products and services… Show more Chris is part of the Global Design Group at EPAM, heading up the Business Design and Innovation practice. He focuses on helping his clients to understand how to innovate whether products, services or process, often establishing new business models. - Developing a continual view of the future, the trends, the impact on business- Design led consultant, establishing clearly defined roadmaps driven by user needs- Inspiring leadership teams to challenge the products and services provided by their business- Conceptual thinker bringing new product, service or process ideas to life- Recognises the importance of harmonising design and engineering to deliver the final solution Show less -
Group DirectorGreat Fridays Jan 2014 - Apr 2015London, United KingdomChris was part of the Global Management Team reporting directly to the Executive Board, helping to define, establish and deliver the business strategy and grow Great Fridays across all regions. As the most Senior Director within the EMEA team, Chris drove the EMEA business, resulting in the sale in 2104 to EPAM Systems. · Client Partner managing and developing existing client relationships· Directing the development of the transformational service design strategy· Defining… Show more Chris was part of the Global Management Team reporting directly to the Executive Board, helping to define, establish and deliver the business strategy and grow Great Fridays across all regions. As the most Senior Director within the EMEA team, Chris drove the EMEA business, resulting in the sale in 2104 to EPAM Systems. · Client Partner managing and developing existing client relationships· Directing the development of the transformational service design strategy· Defining transformational service design strategy for clients· Delivering product and service design solutions for clients· Establishing new tools and methodologies· Continual development of business and consumer proposition Show less
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Insight & Strategy DirectorGreat Fridays Jun 2011 - Dec 2013Manchester And London, United KingdomResponsible for building the insight and strategy team and helping brands to understand their customer needs and how to develop new products and services to drive value for their business.
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PartnerLibero Jul 2010 - Sep 2013London, United KingdomA boutique Consultancy, I helped clients to understand the impact which digital and emerging technology can have, or is having, on their business and how this can be changed to bring maximum commercial value. -
Managing PartnerIris Ventures Part Of Iris Worldwide Apr 2008 - Jul 2010London, United KingdomThe growth capital arm of the global marketing agency iris worldwide. A unique opportunity for early stage and start up business to access professional services from the iris Ventures team but also the iris group. I created the proposition and managed the business unit, secured advisory and success fees of over £3m plus significant minority equity stakes in three early stage businesses. -
Chief Experience OfficerFanbanta And Sportasylum Limited Sep 2006 - Jan 2008London, United KingdomRich media community focused digital properties, exploiting the phenomenon that was user generated content and ‘social media’. I was responsible for the inception of both businesses from the conceptualization and consumer propositions, the business plan and financial models for approval by our investors. I built the operational infrastructure for the business, managing the marketing, content, product development and technical teams.
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Head Of Product DevelopmentNobok Sports (Fanbanta & Sportsasylum) Jul 2005 - Sep 2006London, United KingdomI joined Nobok Sports as a consultant to advise the management team on the development of an entertainment focused sports service. I was asked to join as the Head of Product Development with responsibilities for the consumer proposition, content and technology strategies, which resulted in the creation of Sportasylum - the ultimate sports history archive and subsequently Fanbanta.
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ConsultantGreenroom Consulting Jan 2003 - Jul 2005London, United KingdomI helped brands challenge their status quo, understand the potential impact of emerging technology on their business, identifying new opportunities and helping to (re)define their consumer proposition.
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Head Of MarketingYes Television 2001 - 2003London, United KingdomA pioneering interactive TV service provider, first in class offering TV, video on demand, online and email all through the set top box to your TV. -
Trade Marketing ManagerWyeth Consumer Health Apr 2000 - Oct 2001 -
Brand ManagerWyeth Consumer Health Apr 1997 - Apr 2000 -
Marketing Communications ControllerFlymo (Electrolux Outdoor Division) 1993 - 1997County Durham
Chris Hughes Skills
Frequently Asked Questions about Chris Hughes
What company does Chris Hughes work for?
Chris Hughes works for Dio
What is Chris Hughes's role at the current company?
Chris Hughes's current role is NED.
What is Chris Hughes's email address?
Chris Hughes's email address is ch****@****pam.com
What skills is Chris Hughes known for?
Chris Hughes has skills like Strategy, Product Development, User Experience, Business Strategy, Management, Mobile Devices, Start Ups, Business Development, Creative Direction, Mobile Applications, Marketing Strategy, Business Planning.
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Chris Hughes
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Chris Hughes
Patchway -
Chris Hughes
Head Of Product Sustainability & Head Of The Aerospace Innovation Centre At Spirit AerosystemsPrestwick1spiritaero.com -
Chris Hughes
York
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