Chris Hull Email & Phone Number

Texas, United States

Brentwood, Tn, Us

Brentwood, Tn, Us

San Rafael, California, Us

VillaSport, a California-based resort-style athletic club and spa offering a unique combination of luxury amenities, is wholly owned by Syufy Enterprises, an entertainment and leisure company that owns a variety of businesses. VillaSport operates seven locations in four states.National Director of Operations, January 2020 | PresentOverall senior manager directing nationwide operations planning, customer service, billing services, environmental issues, facilities management, supply chain, regulatory compliance, and safety programs. Manages $55M P&L and 234 FTEs including GMs, AGMs, Directors and Supervisors servicing 75,000 members.* Implemented new operational CRM software systems in close collaboration with IT and the business management teams.* Managed Covid protocol, metrics, analysis, and strategic implementation nationwide.* Led the national safety team, managing root cause analysis protocols for all emergency codes and incidences and maintaining safety policies, procedures, training, and development.* Built and led a collaborative team of manufacturers, vendors, and internal teams and successfully reopened all seven locations across four states following the Covid-19 shutdown with no shortages of inventory.* Drove a record-setting 39% growth in new sales in Q1/2021 after reopening.* Established a cross-functional safety team to develop a comprehensive training program for post-shutdown requirements and trained more than 1,600 employees on safety protocols and tools in preparation for reopening after Covid-19 shutdown.

Magnolia, Tx, Us

Delta Life FitnessFranchised fitness centersOwner, April 2019 | December 2020Founded business, developed financial models, capital, and operational budgets and negotiated multiple real-estate leases, contractor contracts, and franchise agreements. Grew business and executed successful sale of the business.

Lansing, Mi, Us

Managed the daily operations of the 400+ employee Michigan Athletic Clubs’ business, operations and program services and served as primary liaison to Sparrow Accounting and Finance, IT Services, and Human Resources. Supported the Health and Wellness department and Health Science Pavilion as needed.* Improved customer retention by 12% in first two years and sustained 83% retention for nine consecutive years.* Planned and executed $10+M in capital real-estate improvement projects and integrated service and program partnerships with cancer center, occupational health, orthopedics, health insurance, and wellness departments focus on patient health, healing, and business growth.* Serving as key member of the Process Improvement Team for the Health System, applied Lean Six Sigma principles to reduce average patient wait time in ERs by 40 minutes, improving patient satisfaction scores.* Developed a 10-year strategic plan to improve revenues, dominate market share and expand overall community integration of the health system, growing number of core customers by 200%, expanding gross revenues to $13M with $2.3M Net Operating Income, and earning recognition as one of the top medical fitness centers in the country by Club Industry. * Led an aggressive turnaround, improving customer retention by 12% to 99th percentile, positive $200K NOI improvement, with 14% customer growth in the first year.* Restructured commission and bonus compensation structures, driving 27% improvement in revenues and increasing operating margins by 37% while retaining all commissioned employees.* Spearheaded turnaround of failing Food & Beverage Services, increasing annual sales by 76% in year one and 90% in year two of the program and maintained customer service scores above 96%.* Earned Club Industry’s Top 100 Clubs for 11 years and multiple Club Industry’s “Best of the Best” Service Experience Awards.

Lake Forest, Il, Us

Provided oversight of multiple Fortune 500 company accounts, large health system fitness businesses, and employee wellness services, responsible for $15M P&L management across nine locations servicing over 29,000 members and 1.7M annual visits. Served as an internal business consultant for both direct and indirect client accounts.* Led the day-to-day operations of three health & fitness centers for Texas Instruments totaling $6.5M P&L with 275 employees.* Grew the Texas Instruments contract to $4M annually within three years and managed more than $8M in TI operations.* For CHRISTUS St. Elizabeth, managed all operations for a 70,000 sq. ft. non-profit medically integrated health and wellness center totaling $2.4M in P&L, including a full-service cafe, 5,000 membership base, 98 employees and three additional floors totaling 40,000 sq. ft. of medical suites.* Improved annual sales at CHRISTUS by 15% YoY, increased customer retention by 6%, and negotiated a new hospital site contract increasing annual revenues by $500K annually for HFC.* Led new business real-estate acquisitions and openings nationwide and executed $7M+ in capital real-estate improvement projects.* Improved client business satisfaction surveys by 20% to 97thpercentile.* Conducted labor law change assessments companywide, implemented necessary structural changes and bringing company into full compliance.* Led a $2M contract acquisition and renovation, the largest to date, completing project ahead of schedule, achieving a turnaround from negative NOI to $400K in the first year.* Established a National Employee Health and Wellness Initiative at Texas Instruments, earning “Best Employers for Healthy Lifestyle Platinum Award” four consecutive years.* Orchestrated new business launch, leading the design, planning, grand opening and operations of the first HFC Fitness and Wellness Center in Atlanta, GA, achieving operation breakeven 10 months ahead of planning and validating a new working model.

Steady progression through various Director and General Management positions for fitness center businesses including Carol Stream Park Dist., Oakbrook Terrace Park Dist., and Chicago Hilton & Towers.

Bachelors Of Science, Recreation, Parks, Tourism Administration - Minor Business Administration

Associates Of Art, Criminal Justice / Recreation Administration

Accounting And Business/Management