Netiq Sales Engineer & Consultant
Melbourne
NetIQ - A Technology provider selling intelligent solutions to manage, monitor and secure your physical, virtual, and cloud computing environments.Working as a Consultant & Sales Engineer demonstrating and implementing NetIQ products including IT Operations Management, VoIP\UC\Call centre technologies management, Reporting and IT Analytics management, Disaster Recovery & Workload Migration, Systems migration tools AD & Exchange, Security (AD) management solutions. APAC Technical expert for NetIQ AppManager Voip, Unified Communications (UC), Call Centre technologies and critical IT service monitoring solutions.Primarily serving the AU/NZ Telco & Managed Service Providers (MSPs) and Alliance partners; Aiming to understand the needs of "their" customers, promote the value of our solutions and demonstrate exceptional customer service, technical expertise, business acumen, professionalism and timeliness; the purpose of which has an overarching goal of customer success and long-term customer loyalty.Currently developing a generic "agentless" monitoring policy for mission critical IT services in an Internet Of Everything/Internet of Things world.