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I am an innovative and influential leader with over 25 years of experience in Information Technology (IT) and Operational Technology (OT), specializing in cybersecurity, enterprise infrastructure, and digital transformation. As the Senior Director of Cybersecurity and Infrastructure at RYAM in Jacksonville, FL, I oversee IT services for 2,500+ employees across 17 locations in six countries, ensuring the highest standards of security and operational efficiency.Career Highlights:** Zero Breaches: Maintained a spotless record of zero security breaches in 7.5 years through the implementation of a multi-layered cybersecurity program aligned with the NIST framework.**Cybersecurity Leadership: Developed and led enterprise-wide security initiatives, including MFA, Zscaler, Microsoft Defender, and Red Canary SOC integration, driving our Microsoft Secure Score from 48% to 81%.**Cloud & Infrastructure Transformation: Successfully migrated critical systems like SAP R3 to cloud providers in record time, including a five-day migration typically expected to take two months.**Cost Savings: Led projects that saved $360K annually through AWS migrations and reduced telecom expenses by $500K while improving performance.**Operational Technology Security: Proactively secured OT environments to prevent production disruptions, collaborating with engineers and process control teams to safeguard critical assets.**Digital Transformation: Spearheaded AI/ML and ChatGPT pilots, driving automation and innovation across the organization, contributing to multimillion-dollar impacts.**Leadership & Collaboration: Delivered quarterly cybersecurity updates to the Board of Directors, ensuring alignment on risk management and security strategies as interim CISO.In addition to my technical expertise, I am known for my ability to drive cost efficiencies, foster cross-functional collaboration, and deliver large-scale projects under tight deadlines. My leadership has been recognized through numerous awards, reflecting my commitment to excellence and continuous improvement.With a Master's in Industrial/Organizational Psychology and a B.S. in Psychology, I bring a unique perspective on the intersection of technology, people, and organizational behavior, helping companies navigate complex challenges with a focus on innovation and resilience.I am passionate about leveraging my skills to lead transformative change and welcome opportunities to connect and collaborate with like-minded professionals.
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Technical ConsultantHigate VenturesFlorida, United States
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Sr. Director @ Ryam | Cybersecurity & InfrastructureRyam Aug 2023 - PresentJacksonville, Florida, UsLead a global team of 21 managers, engineers, and technicians across the U.S., Canada, and France.Oversee IT services for 2,500+ employees across 17 locations, ensuring 24x7 multilingual help desk, cybersecurity, and cloud operations.Cybersecurity Leadership Highlights:**Zero breaches in 7.5 years by deploying multi-layered security solutions, including MFA, Zscaler, and Microsoft Defender.**Proactive OT Security Leadership: Took ownership of securing operational technology (OT) networks, ensuring system protection without disrupting production.**Microsoft Secure Score Achievement: Drove the organization’s secure score from 48% to 81% through continuous improvement sessions and strategic deployments.**Red Canary SOC Integration: Enhanced threat detection and response by integrating Red Canary SOC with Microsoft Defender.**Governance & Training: Established a cybersecurity governance team and implemented company-wide phishing training and simulations to bolster security awareness.**Delivered Quarterly Cybersecurity Updates to Board: Provided strategic updates to the Board of Directors as interim CISO, ensuring transparency and alignment on cybersecurity risk and initiatives.**Spearheaded a company-wide ChatGPT Enterprise pilot, with an estimated $3M impact.**Secured $11M in funding for critical automation enhancements at key manufacturing facilities.**Led IT systems divestiture for a $200M business sale, completing the project within four months.**Migrated SAP R3 system to cloud provider in five days—well ahead of the typical timeline.**Delivered quarterly cybersecurity updates to the Board of Directors as interim CISO.
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Sr. Director, It Infrastructure And OperationsRyam Aug 2021 - Aug 2023Jacksonville, Florida, UsImplemented advanced security technologies enterprise-wide, including next-gen firewall, SIEM, and endpoint detection systems.Key Achievements:**Consolidated IT infrastructure, saving $360K annually through cloud migration and data center optimization.**Managed Office 365 migration, completed within four months, improving collaboration and reducing costs by $100K annually.**Standardized security programs to cover 97% of all systems in the organization.**Led multiple cost-saving initiatives, reducing telecom expenses by $500K annually while enhancing performance.
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Director, Enterprise InformationRyam Jan 2017 - Aug 2021Jacksonville, Florida, Us
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Senior Manager - Information Technology, Process Control & Commercial ComplianceGeorgia-Pacific Llc May 2011 - Jan 2017Atlanta, Ga, UsProvide leadership and strategy for a team of a three IT systems analysts and nine process control engineers at our Palatka, Florida facility.Provide leadership and strategy for a team of compliance system owners at our Palatka, Florida facility.Designed and implemented an innovative safety incentive program that reinforces the right safe behaviors for two manufacturing facilities. Both sites have since been recognized with the prestigious Georgia-Pacific CEO Safety Excellence Award.Reduced IT labor costs by $300K annually.Secured over $5 million dollars in capital investment for process control and IT systems upgrades in 2016.Leading the exploration and pilot of wearable and sensor technology for large tissue facilities in order to automate processes, reduce cost and improve machine downtime.Led the design and implementation of rapid mobile application development for smart phones resulting in deployments across other facilities.Reduced IT support costs by more $100K annually through the deployment of server based computing and thin client technology.Reduced mill-wide cell phone costs by $133K annually by migrating to lower cost provider while upgrading to newer technology.Co-developed and implemented a process to share infrastructure resources across our large facilities in the United States.Reduced voice and data line costs by $200K+ annually while improving overall bandwidth and redundancy. Developed and initiated a $700K capital project to migrate facility away from mainframe technology to Elixir saving the facility $200K annually.Developed and initiated a capital project to upgrade and co-locate the facility's electronic data storage to iSCSI technology providing a higher degree of redundancy and business continuity. -
Senior Information Technology Manager - RegionalGeorgia-Pacific Llc 2011 - 2013Atlanta, Ga, UsProvide leadership and guidance for three large Consumer Products IT departments.Developed and managed a vision and strategy for all three sites to drive effective change and create long term value.Coordinated and executed the selection of two Technical Support Analysts and two IT Managers for paper mill facilities.
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Information Technology ManagerGeorgia-Pacific Llc Jan 2004 - May 2011Atlanta, Ga, UsProvided leadership and guidance to two remote IT departments within the Consumer Products division.Led a team of three systems analysts and three technical support analysts at the Savannah River Mill facility to provide manufacturing technology solutions for our customers at the lowest cost. Coordinated the division-wide upgrade of Windows 2000 servers across multiple facilities in order to ensure compliance to company’s security standards.Performed a comprehensive IT assessment of the Naheola Paper Mill IT Department as a pre-requisite for a gap closure strategy.Co-developed a certification process for oncall IT personnel in order to ensure proper 24x7 support for the mill.Reduced facility-wide cell phone costs by $60K annually by migrating to lower cost provider while increasing the footprint of smart phones.Reduced printer and copier costs across the facility by $240K annually while improving functionality and reducing power consumption.Reduced two-way radio costs across the facility by $92K annually.Developed and implemented a redundant wireless infrastructure solution to support the roll out of robotic warehouse automation. Developed and implemented a strategy to reduce base support costs through the implementation of thin client computing and self-service customer request fulfillment. Developed and implemented a strategy to reduce operating costs and increased stability of server systems through the virtualization of server architecture. Purchased, installed and configured server monitoring system in order to provide predictive failure alerting, reduced IT response time for failing equipment and minimize customer downtime. Reduced backups system operating costs and increased disaster recovery preparedness through the implementation of a bare metal recovery system in conjunction with disk to disk ISCSI SAN technology.
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Technical AnalystGeorgia-Pacific Llc Feb 2002 - Jan 2004Atlanta, Ga, UsDirectly responsible for the design and implementation of terminal server and thin client technology in the Converting Department as opposed to more expensive desktop PC technology. Shared best practices with other site IT staff and assisted in their implementations. Implemented 802.11a wireless technology in Converting area for thin client connectivity reducing costs through the avoidance of new conduit runs to each Converting Department computer. Worked with corporate IT to migrate 18 physical servers in 96 hours to the VMWare platform for increased server stability and reliability. Developed and maintained Active Directory group policies and VB scripting to reduce desktop base support costs through automation and desktop configuration maintenance. Assisted in the support of layer-two switched network and the maintenance of 450 PCs throughout the mill site to ensure maximum uptime for the customer.
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Senior Network EngineerComputer Connection Jan 2000 - Feb 2002Vero Beach, Fl, UsResponsible for the installation, configuration and troubleshooting of Windows 2000, Windows NT 4 and Novell NetWare 4 servers on multiple hardware platforms, as well as the troubleshooting of multiple subnet LANs/WANs for small to medium sized business customers. Responsible for the installation, configuration and administration of Exchange 5.5 and 2000 servers at multiple sites, as well as the installation and configuration of firewalls, Cisco routers and network switches. My responsibilities also included the supervision of other network engineers and technicians and the overall management of ongoing IT projects. -
Southeast Regional Systems AdministratorLocal Government Data Processing Aug 1998 - May 1999Responsible for a 11 county region of the Department of Children's Services NetWare4.11 network performing administration of user accounts as well as monthlymaintenance of the regional network servers.Responsible for the regional installation, configuration and troubleshooting of thedepartment's workstations which were migrated from Windows 95 to Windows NT 4.Other duties included troubleshooting network connectivity issues in a multiple siteWAN, assisting in the department wide roll out of GroupWise 5.5 and providingsecond level technical support for users in the southeast region of the
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Information Resources CoordinatorCullom Machine Tool & Die, Inc. Aug 1996 - Aug 1998Responsible for the installation, configuration and administration of a 5 server NovellNetWare 4.11 network.Responsible for the installation the installation and configuration of Windows 9x andNT 4 workstations as well as the troubleshooting of general network connectivityissues.Installed and maintained the company manufacturing system to streamline operationsand reduce paperwork.
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Boatswain'S Mate 2Nd ClassUnited States Navy 1987 - 1991
Chris Hyatt Skills
Chris Hyatt Education Details
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The University Of Tennessee At ChattanoogaIndustrial/Organizational Psychology -
Francis Marion UniversityPsychology
Frequently Asked Questions about Chris Hyatt
What company does Chris Hyatt work for?
Chris Hyatt works for Higate Ventures
What is Chris Hyatt's role at the current company?
Chris Hyatt's current role is Technical Consultant.
What is Chris Hyatt's email address?
Chris Hyatt's email address is ch****@****pac.com
What is Chris Hyatt's direct phone number?
Chris Hyatt's direct phone number is +190435*****
What schools did Chris Hyatt attend?
Chris Hyatt attended The University Of Tennessee At Chattanooga, Francis Marion University.
What skills is Chris Hyatt known for?
Chris Hyatt has skills like Troubleshooting, Servers, Process Improvement, Information Technology, Cross Functional Team Leadership, Vmware, Virtualization, Project Management, Strategy, Leadership, Management, Infrastructure.
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