Chris Inglis Email and Phone Number
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Experienced product manager and MBA candidate with nine years of experience delivering customer value across industries. A knowledge seeker who is comfortable pairing data with a deep understanding of customer needs to prioritize and drive roadmap decisions. Adept at driving cross-functional teams to deliver, cultivating team culture, and balancing the needs of partners and stakeholders.
Drizly, An Uber Company
View- Website:
- drizly.com
- Employees:
- 84
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Senior Product Manager, ConsumerDrizly, An Uber CompanyMillville, Ma, Us
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Senior Product ManagerHonor Apr 2024 - PresentSan Francisco, California, Us -
Senior Product Manager, ConsumerDrizly, An Uber Company May 2021 - Apr 2024Boston, Massachusetts, UsLead strategy to drive conversion and loyalty with order tracking, redesigned cart, optimized fees and minimums, Uber One membership, and merchant sort algorithms. Own the roadmap for three teams, managing the Consumer Conversion PM. Improved processes for experimentation, research, and QA.- Own the strategy and roadmap for consumer conversion, search, value, and loyalty across iOS, Android, mobile web, and desktop web applications- Manage the Consumer Conversion PM, supporting strategic initiatives around cart/checkout- Integrated Uber One membership perks onto Drizly, driving a 19% improvement in return rate with a delivery fee perk- Optimized service fees and merchant minimums, generating 8 figures in incremental annualized net revenue- Led the implementation of a ML-based merchant sort algorithm, optimizing merchant sort around add-to-cart likelihood, factoring in real-time fulfillment metrics and product pricing- Led the implementation of consumer multi-factor authentication, safeguarding the account credentials for consumers on Drizly- Stood up standard regression testing suites and monthly QA runs with a vendor for mobile apps and web- Experience with rapid assumption testing to validate feature ideas, as well as A/B testing
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Senior Product Manager, App ExperiencesBose Corporation Oct 2020 - May 2021Framingham, Massachusetts, UsDefined and drove the roadmap for Bose’s 3 Consumer Electronics (CE) apps, working closely with Design, Engineering, QA, Marketing, Partnership and Hardware category leads. Mentored and collaborated with a team of product managers to guide development for mobile applications across Bose Corporation divisions.- Led a cross-functional team of 20+ across 4 scrum teams including mentoring two product managers.- Defined app strategy and drove iterative feature development for three Consumer Electronics mobile apps: Bose SoundTouch, Bose Connect, and Bose Music.- Launched key differentiating features: SimpleSync, a soundbar/headphones sync; Voice4Video, voice control of a television; Press & Turn Volume, motion-based volume control for Bose Frames.- Presented to, and collaborated with, cross-functional stakeholders to set overall priority and execution plans.- Negotiated resource assignments to execute on the overall priority for all CE mobile applications.- CE stakeholder for Bose Customer Experiences, which encompassed login, data, privacy, and app messaging.- Defined best practices and trained teams to document requirements, backlogs, and roadmaps -
Product Manager, App ExperiencesBose Corporation Aug 2018 - Oct 2020Framingham, Massachusetts, UsStarted with responsibility over speaker app support and was quickly promoted to App Experiences Lead for Consumer Electronics, focusing on customer experience throughout product setup, partner integrations, and in-app communications efforts for 10M+ users.- Led cross-functional teams of 20+ across 4 scrum teams- Supported speaker, soundbar, headphones, and other wearables product launches via mobile application integration, including new feature deployment.- Coordinated mobile app releases including development from many scrum teams, collaborating with technical leads and other product managers.- Defined app strategy and drove iterative feature development for three Consumer Electronics mobile apps: Bose Connect, Bose Music, and Bose SoundTouch.- Present to, and collaborate with, cross-functional stakeholders to set overall priority and execution plans- Drove new product feature deployment to users leveraging cloud, embedded, and mobile technologies.- Led and championed go-to-market activities for the software teams.- Defined best practices and trained teams to use the product roadmap tool, Aha!
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Product ManagerAspen Technology Jun 2014 - Jul 2018Bedford, Ma, UsOwn the roadmap and business for various simulation products and features, working collaboratively with cross-functional teams involving development, marketing, support, sales, legal, and finance.• Features and products owned include Solids Modeling capabilities, Aspen Simulation Workbook, and Column Hydraulic Analysis tools in Aspen Plus and Aspen HYSYS• Regularly monitor state of the business through usage analysis, white-space analysis, and pipeline analysis• Conduct competitive, industry, technical, and voice of customer research to drive backlog prioritization• Participate in defect triage meetings to disposition defects with development and support• Define market needs and functional requirements for use cases and contribute to specifications and designs• Closely collaborate with customers and collect feedback through alpha/beta programs• Provide internal training to support, services, and business consultants to enable technical discussions and product demonstrations highlighting clear achievable business benefits from product applications• Collaborate with marketing to train sales on industry, customer initiatives, and product differentiated value• Engaged in site visits and travel, including a 3-month business consulting trip with European refinery planners -
Process Engineering InternTtm Technologies Jan 2012 - Sep 2012Santa Ana, California, Us- Worked as a part of a co-op team, owning printed circuit board production throughout 12-hour weekend shifts, focusing on chemical plating, drilling, and automated optical inspection- Formally trained in operating equipment such as the chemical/metal plating line, Pluritec and standard drilling machines, optical and X-ray inspection equipment, and film stripping equipment.- Trained on safety procedures for dealing with high-temperature solvents, acids, liquid metals, and drills.- Performed laboratory tests to ensure consistent product quality for manufactured circuit boards.- Pushed work through company departments, meeting the company business quota and receiving a bonus in all fiscal quarters of employment.
Chris Inglis Skills
Chris Inglis Education Details
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University Of Massachusetts AmherstMaster Of Business Administration - Mba -
University Of Massachusetts AmherstChemical Engineering
Frequently Asked Questions about Chris Inglis
What company does Chris Inglis work for?
Chris Inglis works for Drizly, An Uber Company
What is Chris Inglis's role at the current company?
Chris Inglis's current role is Senior Product Manager, Consumer.
What is Chris Inglis's email address?
Chris Inglis's email address is ch****@****ose.com
What is Chris Inglis's direct phone number?
Chris Inglis's direct phone number is +177423*****
What schools did Chris Inglis attend?
Chris Inglis attended University Of Massachusetts Amherst, University Of Massachusetts Amherst.
What skills is Chris Inglis known for?
Chris Inglis has skills like Microsoft Office, Leadership, Aspen Plus, Mathematica, Matlab, Mathcad, Engineering, Chemical Engineering, Public Speaking, Process Simulation, Teamwork, Agile And Waterfall Methodologies.
Who are Chris Inglis's colleagues?
Chris Inglis's colleagues are Raymond Domenico, Taylor Willerup, Tyson Rasmussen (He/him), Andrew Edvalson, Raymond C., Milad Azary, Ken Stewart (He/him).
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