• Ensure that all sales goals (personal and company) are met and exceeded monthly through cold calling • Optimize call routes to maximize time in the field and overall efficiency • Responsible for maximizing and growing revenue and profits within my assigned customer portfolio • Establish successful, productive relationships with client contacts• In-depth understanding of products and customize demos to meet the needs of the client • Understand what success means to each client, then deliver on those results

• Assist with game night promotions and ice events• Interact with fans and players to ensure a fun and professional atmosphere.• Handle intermission activities.• Meet professional level expectations for professional sports management.

• Demonstrating features and providing presentations to potential clients.• Worked with opticians, optometrists and ophthalmologist on SEO, ways to utilize Google's best practices via online consultations.• Met consistent amount of dials per day.

• Extensive training of all Bauer and competitor products.• Use training and personal experience to give each customer a unique fit experience.•Worked directly with current and former NHL players, D-1 and D-3 hockey athletes, high end high school players, beginners and older players• Utilize ability to multitask in a fast-paced environment with need to assist multiple customers with a variety of products and services ensuring customer satisfaction.• Collaborate with distribution centers and retail partners to manage inventory and provide an appealing sales floor.• Exceed store standards for sales numbers including total sales, average transaction value, and units per transaction while minimizing returns.• Educate both customers and part-time employees on the features and benefits of the Bauer product line as well as the proper fitting protocol.

Operated Zamboni and responsible for skate sharpening operations, performed daily cleaning of the rink, scored games from youth teams to EHL junior teams, event management.

Assisted with event management; collaborated with many stakeholders,responsible for rink set-up and breakdown of event, assisted in tournament operations; experienced the “behind-the-scenes” work of the event, interacted with participants and provided excellent customer service.

Worked at camp for young kids at differing parks, led skills, drills and games. I only worked the month because that was when the street hockey camp was being offered.

Provided excellent customer service, handled cash and credit transactions, performed other duties as required.