Chris I. Email and Phone Number
Accomplished Senior Director/Growth Leader with an established reputation in impacting organisational growth by continuously improving commercial operations.Experienced strategic leader driving cross functional team performance and brand/portfolio competitiveness. Skilled in implementing effective business change to transform operations in areas such as SFE/Enablement, OmniChannel, training/capabilities, organisational design, ways of working and customer experience/engagement. Award winning, exceptional team leader known for cultivating high-performing customer facing and enablement teams that consistently unlock value, deliver differentiated customer experiences, and surpass financial KPIs. People-oriented, emotionally intelligent, and adept at critical thinking to address complex challenges, delivering impact and optimising KPIs.Proven track record of success in Team Leadership, Commercial Operations encompassing Sales/Business Development, Consulting, Sales Effectiveness, Marketing/Omni Excellence, Learning and Development, Market Access, Data and Performance Analytics, and Customer (CRM) Management.Part MBA from Said Business School, Certified in Digital Marketing, NLP, Coaching and team/personal transformation, Project Management and Innovative Problem Solving.
Fresenius Kabi Uk
View- Website:
- fresenius-kabi.com
- Employees:
- 23403
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Head Of Commercial Excellence Uki And Nordics ClusterFresenius Kabi UkStratford-Upon-Avon, Gb -
Head Of Commercial Excellence UkiFresenius Kabi Uk Oct 2024 - PresentStratford-Upon-Avon, England, United Kingdom -
Director Of Business Excellence (Legacy Allergan), Uk & IrelandAbbvie May 2019 - Oct 2024Leader of a cross-functional team under the UK General Manager, focused on enhancing performance through the implementation of Commercial Excellence initiatives. Spearheading the evolution of Sales Force/In Field Excellence/Business Development, Marketing/Omni Channel, Data, CRM Insights and Analytics and Capabilities. Implementing processes to drive improvements in overall business operations and customer experience. Shaping strategy & collaborating with key stakeholders to develop insights… Show more Leader of a cross-functional team under the UK General Manager, focused on enhancing performance through the implementation of Commercial Excellence initiatives. Spearheading the evolution of Sales Force/In Field Excellence/Business Development, Marketing/Omni Channel, Data, CRM Insights and Analytics and Capabilities. Implementing processes to drive improvements in overall business operations and customer experience. Shaping strategy & collaborating with key stakeholders to develop insights, align business objectives and drive strategic initiatives for growth. Ensures teams are trained and equipped to deliver exceptional results in their respective functions. Show less -
Cex Solutions - Member Of Board Of AdvisorsCex360- Omnichannel Cx Planning May 2019 - Jan 2024Advising on CEX360 on Industry trends associated with Pharmaceutical Commercial Excellence
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Chief Commercial Officer (Cco)Cex360° Omnichannel Cx Planning Apr 2018 - May 2019London, United KingdomCollaborated with CEO and responsible for all Commerical Activities across the EU (P/L, Business Development, Sales/Marketing, Product Development and Sales Operations). CEX solutions is a UK/EU based company specialising in software and consultancy with a mission to transform Pharma Commercial Excellence by embedding innovative and industry best practices through practical software solutions (SaaS). -
Uk Commercial Market Access Director (Business Development & Consulting)Iqvia Oct 2015 - Apr 2018Reading, United KingdomAs a Commercial Market Access Director tasked with providing comprehensive support to new and existing clients across with the following responsibilities:• Business Development - Growing client accounts through Business Development across MA, Multi-Channel/Launch/Commercial Excellence and Technology Services.• Consulting - Supporting and Leading consulting Projects as subject matter expert in Commercial Market Access and Patient Centric Solutions.• Cross Functional Leadership -… Show more As a Commercial Market Access Director tasked with providing comprehensive support to new and existing clients across with the following responsibilities:• Business Development - Growing client accounts through Business Development across MA, Multi-Channel/Launch/Commercial Excellence and Technology Services.• Consulting - Supporting and Leading consulting Projects as subject matter expert in Commercial Market Access and Patient Centric Solutions.• Cross Functional Leadership - Leading strategic cross functional groups to improve operations and service revenue growth. Show less -
Regional Business Unit/Healthcare DirectorDaiichi Sankyo Uk Ltd Mar 2012 - Oct 2015Hq And FieldDirector position (office/field) reporting to the General Manager. Accountable for P/L and leading a team of cross functional sales, marketing, key account and access managers. Responsibility for organisational launch excellence, business partnerships, customer marketing and KOL development.UK Market Access lead and co lead of a pan European project group developing Access/HE skills and commercial capabilities across EU markets. -
Team Leader/Director - Clinical Effectiveness ConsultantsPfizer Jul 2007 - Feb 2012Reporting into the Pfizer UK Country Lead and Head of Primary Care Business UnitA senior management role managing field based Market Access managers (CECs) with specialism in delivering compelling business cases to inform NHS access/funding decisions. Supported execution of Key Account/Customer Plans.Strategic Leadership along with other functional heads to shape Pfizer Customer Strategy.Created and implemented new access and training roles to differentiate the value of Pfizer… Show more Reporting into the Pfizer UK Country Lead and Head of Primary Care Business UnitA senior management role managing field based Market Access managers (CECs) with specialism in delivering compelling business cases to inform NHS access/funding decisions. Supported execution of Key Account/Customer Plans.Strategic Leadership along with other functional heads to shape Pfizer Customer Strategy.Created and implemented new access and training roles to differentiate the value of Pfizer brands with the senior NHS decision makers. Worked with and led cross functional teams in Market Access, HE OR functions, Medical and specialist account management functions (National and sub-national HTA) Show less -
Account Development ManagerPfizer May 2006 - Jun 2007NationalReporting to the Head of Account Development with a mandate to transform KAM in Pfizer UK. Transformation included full review of customer strategy, structure, process and capabilities. The role had further key responsibilities:-1) Project Managing the set up and launch the AM function in preparation for key organisational restructure of customer facing and enabling teams.2) Managing the NHSTS team - a "in house" team of training and development consultants working with the NHS to… Show more Reporting to the Head of Account Development with a mandate to transform KAM in Pfizer UK. Transformation included full review of customer strategy, structure, process and capabilities. The role had further key responsibilities:-1) Project Managing the set up and launch the AM function in preparation for key organisational restructure of customer facing and enabling teams.2) Managing the NHSTS team - a "in house" team of training and development consultants working with the NHS to development capability, services etc to drive mutual benefit3)National Leadership of the Clinical Effectiveness Team - a team of field based clinical and Health economic experts. Matrix lead for the CEC team to develop the team and key capabilities across the market access directorate. Show less -
District Sales ManagerPfizer May 2003 - Jun 2006Led a team of sales representatives in primary and secondary care to deliver set sales targets within a defined budget. Key responsibilities included recruitment, training and development and performance management. -
Healthcare Account/Access ManagerPfizer Ltd Jan 2000 - Jan 2003MidlandsResponsible for managing a local health economy with sales managers in order to implement Customer/Sales business plans through joint working initiatives. Key responsibilities included effective allocation of resources aligned to business and customer priorities, project implementation, budget management and customer development.
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Medical Representative - Gp And HospitalPfizer Ltd Dec 1996 - Dec 1999Responsible for promoting key brands to Hospital and Primary Care customers and delivering agreed sales targets within a defined budget.Key Achievements Member of Pfizer's PPG (Premier Performers Group) - Individual/TeamABPI professional status with Distinction.Product Champion - Brand Marketing Other key responsibilities included strategic projects in Pharmacy, Business planning and Account management.
Chris I. Education Details
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Cdmp - Pass (74%) -
Passed Programme -
Conscious Leadership - Grad ProgrammePersonal And Team Transformation -
Conscious Leadership School3-Principles. Leadership And Pyschology Programme -
Basadur - Applied CreativityCertified In Small Group Facilitation. -
Saxton Partners - Nlp DiplomaCertificate -
The University Of BirminghamMedical Physiology -
Hitchin Boys SchoolA Levels/Gcses
Frequently Asked Questions about Chris I.
What company does Chris I. work for?
Chris I. works for Fresenius Kabi Uk
What is Chris I.'s role at the current company?
Chris I.'s current role is Head of Commercial Excellence UKI and Nordics Cluster.
What schools did Chris I. attend?
Chris I. attended Digital Marketing Institute, Saïd Business School, University Of Oxford, Conscious Leadership - Grad Programme, Conscious Leadership School, Basadur - Applied Creativity, Saxton Partners - Nlp Diploma, The University Of Birmingham, Hitchin Boys School.
Who are Chris I.'s colleagues?
Chris I.'s colleagues are Arkadiusz Wilk, Margot Crucet Peregrino, Tamara Szabó, Jane Santos, Subrroto Banerjee, Luis Del, Martin Suarez Gomez.
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