Christopher Jacques Email & Phone Number

Manchester, Gb

United Kingdom

I am currently delivering a portfolio of projects across gas and water via Skewb. My previous assignments include: - Cadent Gas Eastern Network Construction Management Organisation (CMO) - Interim Programme Director (via Costain). The successful programme turn around of outputs, H&S and customer metrics (all significantly improved). Excellent feedback received from all key stakeholders. - Affinity Water Metering Programme (via Skewb) - delivered the full year metering target in six months (the programme was impacted by COVID). Exited the existing supply chain, procured new supply chain partners driving significant multi-million pound savings. - Cadent Gas Construction management Organisation pilot - Programme Director (via Arcadis). The strategy moved Cadent from a reliance on Tier 1 to Tier 2/3 partners. I led the formation, mobilisation and stabilisation of the Construction Management Organisation (CMO) delivering 300km of Gas mains replacement. The piloted model was adopted by the client.

Warrington, United Kingdom

Reporting to the Chief Operating Officer I was initially accountable for the Wholesale input into the Price Review. The Price Review process sets the agreed customer revenue that water companies can recover over a five year period. The review concludes in the year prior to the new period, therefore Price Review 2019 (PR19) covers 2020 to 2025. Each company submits detailed plans, data tables, supporting evidence, customer research and third party assurance backed by Board support to Ofwat. United Utilities revenues in PR14 were over £6 billion and are expected to be over £5 billion in PR19. At March 2018 I took over full accountability for the management of the PR19 programme including central activities through to submission in September 2018. Through streamlining and refocusing the team, undertaking a significant re-plan and ensuring we had key stakeholder backing the plan was subsequently submitted to a very high standard. The programme was delivered well under budget and submitted before the Ofwat deadline. The initial outcome of the submission will be known on the 31st January 2019 and stakeholder feedback has been very positive. I have recently also provided support and input into the Manchester and Pennine Resilience project acting as Interim Programme Director.

Warrington

Reporting to the Support Services Director I lead and subsequently closed down the £180m Transformation programme. During this period I retained my responsibilities as Market Reform Programme Director (see previous role).

Warrington

Reporting to the United Utilities CEO I was Programme Director of the process to prepare United Utilities for the opening of the competitive market for business retail customers. Ofwat referred to this change as the biggest in the industry since privatisation.

Warrington, United Kingdom

Reporting to the United Utilities CEO I was Programme Director of Price Review 2014. Overall accountability for the preparation and submission of the Price Review for United Utilities. The plan set the revenues UU could recover from customers (more than £6 billion) and formed the basis for the business plan for the company for the 2015 to 2020. On agreement of the final determination UU's share proice increased 6%.

General Manager of an Alliance accountable for the delivery of a £850m capital programme of non-infrastructure (above ground) assets. The Alliance links three organisations - UU, KMI (Kiers, Murphy and Interserve) and GCA (Galliford-Try, Costain and Atkins) under one integrated management team. We have established our contracts, mobilised the programme and are energising our team. We have established a clear delivery plan for our targets and objectives.

As Head of the Q&S II Capital Delivery Programme, I reported to the Chief Operating Officer of Scottish Water Solutions (SWS) as part of its Executive team. SWS was a joint venture of eight partners (including Scottish Water, Veolia, Black and Veitch, Carillion etc.) delivering 70% of Scottish Waters’ capital programme.

Warrington

United Utilities successfully developed its non-regulated business (Utility Solutions) into the UK’s leading utility outsourcing business. As Efficiency and Performance General Manager, I worked directly for the Managing Director and developed and worked with the business to implement the strategy to build a turnover of approximately £400m per annum. During this time I also undertook the role of Transition Manager during the development and formation of the 4Delivery Joint Venture between United Utilities, Costain and MWH. The JV provided services to Southern Water

Warrington

As Operations Manager I was accountable for over 230 staff, based at over 50 sites. My main duties included the management of health and safety, operational compliance and a £19m operating budget. We achieved a significant turnaround of clean water bacteriological performance.

Development role working directly to the Managing Director.

Warrington

I was programme manager for the Asset Standards, Creation and Procurement project. The programme was to standardise our Asset Management processes and bring core competencies back in-house. The programme management approach was adopted in subsequent programmes.

Warrington

I originally started working for the United Utilities group on the lowest grade in the company, on one a month temporary contact in November 1985.

Mba, Emphasis On Change Management

Passed with distinction

Education record

Activities and Societies: Qualified Project Manager (Association of Project Managers)

Qualified Accountant (Cima)

Activities and Societies: CIMA

Mba With Distinction