• Managed multiple technology modernization projects for financial and accounting systems aimed at improving efficiency, accuracy, risk mitigation, and/or reducing costs. Was involved in planning, development, systems integration, maintenance, and support.• Evaluated new technologies, costs of implementation/maintenance support, and developed strategies for seamless integration with daily business practices. Assisted with deployment, maintenance, and enhancements of technologies involving financial and accounting systems.• Provided cross-functional leadership for the development and implementation of data analytics strategy across the CFO organization. Duties included governance, training, benchmarking, and product evaluation.• Architected and developed solutions from concept using various technologies including web applications (C#, AngularJS, HTML, JS, VBA), business intelligence & visualization tools (Tableau, Kibana, Power BI), and data mining/extraction (MS SQL Server, Oracle).• Created highly visible dashboards and reports for users of all levels of the organization with information that was timely and accurate to empower decision-making and/or trigger action. Ensured proper controls and monitoring were in place for critical reports and data to mitigate risk.• Designed and recommended governance structures and control frameworks for ongoing management of data sources from various data warehouses to ensure accurate revenue reporting. Provided business expertise and support for accounting/finance functions relating to data extraction, transformation, storage, and visualization.• Collaborated with internal and external stakeholders to identify opportunities for improvement, capture requirements, analyze potential solutions, plan, and execute strategies that created value for the organization.• Provided system-level expertise across multiple computing platforms and technologies.

• Work with PTC application internal and external technology teams, business partners and users on defining requirements, use cases and field-testing plans for end-user applications and onboard software. Provide testing support for applications and software in UAT, train new users and collaborate with relevant stakeholders on implementation plan. • Acted as Product Owner for reporting PTC operational statistics and support tools in Tableau. Developed dashboards, designed data architecture, fostered innovation, prioritized tasks, ensured accuracy, and provided leadership through Agile practices.• Contributed to managing the OE reduction portfolio of projects to optimize expenses. Engaged with teams to identify project candidates, defined associated risks/costs, and monitored project lifecycles.• Served as the company representative for defining industry standards for PTC data reporting of system performance measures across Class I railroads.• Conducted data analysis including forecasting, trending, and ad hoc analysis for budgeting, monitoring, and logistical management. Established and maintained performance measures to assess project progress and effectiveness.

• Audited data and processes to identify gaps, explored available options, and implemented measurable technology solutions that streamlined processes, ensured quality, and enhanced efficiency.• Automated tasks and integrated multiple data sources to enhance efficiency across various functions. Developed and maintained multiple databases, including task automation.• Offered application support for enterprise PTC and locomotive applications, encompassing system health monitoring, asset management, software/configuration management, and troubleshooting.• Assisted with initiative to retire aging technology systems to create over $1,000,000+ in annual savings, including forecasting, planning, monitoring and measurement of progress. • Managed multiple SharePoint sites and leveraged to create processes in coordination with other teams in effort to facilitate flow of information. • Deployed software to onboard PTC locomotive components, validated installation, tested new releases, identified and documented issues.

• Led a team of ten people and successfully met deadlines while demonstrating strong communication skills across various levels of the organization to achieve common goals. Responsible for delivering results and feedback to management to ensure a seamless process.• Provided support and development for PTC Asset and Inventory Management database, including relational database design, user interface, functionality and business logic.• Provided monitoring and direct customer support for onboard PTC locomotive applications and hardware.• Trained new employees and created support guidelines for multiple products and systems, including process flows & troubleshooting procedures to diagnose issues with PTC systems. • Tested new applications, researched issues by creating detailed documentation and worked with SMEs for escalation.• Traveled to the field to train electricians on PTC and supporting applications while gathering feedback for development and support teams. Assisted with development of training plans for field personnel.

• Performed balance management for operational bank accounts to support trade settlement. Ensured accurate & timely processing of payments while providing support for institutional clients. Researched & resolved recon breaks, maintained complete & accurate documentation.• Assisted with check function migration, implemented and streamlined processes, identified gaps and developed proper controls to ensure compliance/regulatory standards were maintained. • Worked with multiple technology systems including Funds Processing System (FPS) and JCash. Researched & documented issues with systems for escalation, as well as provided troubleshooting support for offshore team.• Leveraged VBA to automate tasks, institute controls & integrate with mainframe system to assist with balance management.

• Provided operational and administrative support for state and federal financial disclosures, fair market value guidance and other related regulatory compliance procedures. Audited compliance monitoring program and developed new procedures to mitigate potential risks.• Served as communications liaison and assisted with creating content and training modules for emerging risk mitigation programs. Performed financial reconciliation for drug marketing application.